Cash Operations

**JOB DESCRIPTION**
Welcome to JP Morgan. Are you looking for an opportunity to thrive in a fast-paced environment as a collaborative team player? You have found the right team.

As a Cash Operation Associate within the Wholesale Payment Operations team, you will help the firm grow its business in a responsible way by using your expertise in Payment Cash Operations, anticipating new products in the market and using your expert judgement to solve real-world issues that impact our company, customers and communities, keeping our firm’s payment processes resilient.

**Job responsibilities**
- Support management in managing and providing oversight of Cash Operations in Singapore
- Meet client deliverables with a high level of timeliness and accuracy.
- Work with operations manager on local initiatives to drive efficiencies, productivity and process improvements
- Regular reviews of procedures assuring new processes are documented
- Ensure all operation procedures are in compliance with industry and legal regulatory rules and guidelines both locally and globally
- Coordinate with local regulators and internal stakeholder on Industry testing
- Build good relationship with business partners and stakeholders
- Ensure sufficient internal controls and procedures to minimize risk
- Work with external and internal audits/regulatory on reviews/inspection

**Required qualifications, capabilities, and skills**
- Minimum 7 years of relevant experience with payments/Cash operations in the financial services industry
- Solid knowledge of SWIFT payments and deep understanding on payment channels SWIFT / MEPS /GIRO /FAST including regulatory requirement, best practices and industry initiatives
- Strong Interpersonal skills to be able to communicate internally & externally and at all levels
- Proven ability to build strong business relationships within the site and across the business
- A proactive approach to problem solving, taking ownership of issues and having the determination to follow through
- Ability to use creative problem solving techniques to solve business issues
- Strong PC, project management, and analytical skills
- Experience of working / partnering with Risk, Audit and Compliance to ensure that the overall organizational objectives are met
- Ability to escalate issues as appropriate
- A good team player and be able to work with functional partners/stakeholders to deliver results
- Bachelor’s degree or equivalent in Finance or related discipline.

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.