Customer Advisory Associate

3 days ago

Bishan, Singapore Lumens Auto Pte Ltd Full time

**Who are we?**

Lumens Group was founded to address the needs of the new sharing economy. Beginning with car leasing services to our drivers who drive for ride-hailing, Lumens has since grown to become one of the largest fleet operators in Singapore and further expanded into the fintech/payments space and other sectors of the new technology-led economy.

Our core vehicle leasing business prides itself on ensuring that all of our drivers are given our fullest support for them to focus on their sole task - driving. Our vehicles are maintained and serviced regularly to deliver on our promise of a worry-free driving experience for our drivers. Together with our various other innovative value-added services, we aim to make our drivers and partners the best-equipped drivers in the private-hire vehicle industry.

If you thrive in an environment that values disruptive thinking and innovative problem-solving, and would love to do purposeful work that can impact the community, join us in our mission to help drivers lead better lives

**Your role**:

- Understand customers’ needs and propose relevant solutions.
- Demonstrate and provide outstanding customer service.
- Achieve sales targets.
- Prospect new sales opportunities and follow up on leads.
- Set up appointments with customers to present on products and services.
- Manage the entire sales cycle.
- Handle objections or complaints by solving customer issues.
- Collaborate with team members for greater.
- Build strong client relationships.
- Passionate about sales and results driven
- Customer oriented
- Self-motivated
- Convincing presentation skills
- Good team player
- Good communication skills
- Proficient in Microsoft Excel, Word and PowerPoint
- Ability to adapt and grow in a competitive environment
- Possess at least Pre-U/A level/ Diploma/Degree in any field
- 5.5 days work week

**Perks & Benefits**:

- Competitive remuneration package (Monthly salary + Performance based bonus)
- Medical and dental coverage
- Reputably branded staff cafe
- In house gym and fitness corner
- Recreational activities
- Exclusive staff petrol discount

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: $2,000.00 - $4,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Dental insurance
- Employee discount
- Gym membership
- Health insurance
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Experience**:

- Sales: 1 year (preferred)

License/Certification:

- work pass/Singapore citizenship (preferred)

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