Regional Customer Due Diligence Quality Assurance Team Lead

2 weeks ago

Singapore HSBC Full time

-Job description**Some careers grow faster than others.**

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

International Wealth and Premier Banking (IWPB) provides a leading premium proposition through Premier Banking and, together with our Global Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance. HSBC Global Private Banking helps high net worth and ultra-high net worth clients manage, grow, and preserve their wealth for generations to come. Our network of global experts helps clients access investment opportunities around the world, plan for future with wealth and succession planning, manage their portfolio with tailored solutions, and find the right support for their philanthropy.

We are currently seeking a high calibre professional to join our team as a** Regional Customer Due Diligence Quality Assurance Team Lead.**

**Principal Responsibilities**

In this role you will
- Be responsible is to support the Regional Head of CLM (Client Lifecycle Management) and Regional/Market COO in Asia in ensuring the quality of the due diligence and Know Your Customer (KYC) information on the bank's customers, in line with HSBC policies at onboarding and periodic reviews
- Undertake sampling to ensure consistency of data quality obtained as part of customer onboarding, periodic and event driven reviews
- Report and track sampling review results & provides feedback to the business on the results of sampling reviews
- Develop and delivery of training on core concepts and pain points in the CDD process (e.g. Source of Wealth, Financial Crime Indicators, Tax Transparency) for CLM staff, as well as the front office staff
- Work with CDD Advisors and Financial Crime risk stewards to interpret and provide guidance on CDD policy where required
- Takes a pro-active approach to identifying areas of efficiency on existing CDD workflow processes and procedures needed to increase productivity and efficiency on an end-to-end basis
RequirementsTo be successful you will need
- In-depth knowledge of financial services, financial crime compliance and the external regulatory and industry environment
- Solid experience in undertaking AML and KYC reviews within the banking and financial institution
- Sound understanding of due diligence, risk identification and remediation activities
- Experience in overseeing the completion of KYC or due diligence activities and undertaking quality assurance an advantage
- Proven ability in working across multi-disciplinary and multi-cultural, diverse working environments and to work comfortably in a multi-function team and with management and all levels of staff
- Well organised and demonstrates sound problem solving and analytical skills and positive and proactive attitude, with flexibility to accommodate changing environment and willingness to take on new responsibilities

**Opening up a world of opportunity**

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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