Europe & Asia Commercial Operations Director

Job Title: Commercial Operations Director - Commercial, Industrial & Utility Sales Operations at Bloom Energy

Job Summary:
Key Responsibilities:
Contract standardization & management
- Manage and maintain standard contract template: ensure current business, legal and compliance requirements in collaboration with the structured finance and legal team
- Customer detail validation: Ensure customer details (legal entity, contact info) are accurate and ensure alignment with contract terms, including pricing, terms and conditions
- Tailor contracts based on client requirements, including scope of work, service levels and deliverables

Contract creation & negotiation
- Prepare and integrate negotiated terms by the sales and legal team to the customer contract
- Ensure contract reviews through the internal approval workflow, facilitating reviews with internal stakeholders, including legal, finance and ELT

Proposal preparation & customization
- Develop tailored proposals in collaboration with the sales, engineering, pricing/structure finance and legal teams
- Customize proposals based on customer requirements and project plans, with specific Bloom solutions
- Ensure quality of formatting for customer executive level presentation, including graphics, charts, structured layouts
- Work with the structured finance team to develop pricing structure and payment terms that are aligned to customer requirements and PnL structure

Proposal review & submission
- Ensure proposal is reviewed across all functions and obtain approvals from all stakeholders (legal, engineering, finance)
- Manage Salesforce approval documentation. Get approval from the Bloom ELT before finalization
- Ensure timely delivery of the proposal by the responsible Account Executive or Bloom leadership
- Communicate acknowledgement of submission and track customer feedback or clarification

Cross-functional Team Coordination
- Manage project timelines, track interdepartmental deliverables, and proactively identify and resolve potential bottlenecks
- Organize and lead cross-functional meetings to ensure alignment on proposal strategies, pricing, and customer engagement approaches

Operational Process Optimization
- Continuously review and refine sales operations processes to enhance efficiency and effectiveness
- Develop and implement best practices for proposal creation, RFP response, and cross-functional collaboration

Qualifications:

- Experience: 10-15+ years of experience in sales operations, preferably in technology or energy solutions.
- Sales Operations: Proven track record of supporting complex sales cycles and managing cross-functional teams
- Education: Bachelor’s degree in Engineering, Business, Energy Management, or related field; MBA or advanced technical degrees are a plus.
- Travel: Frequent travel may be required regionally and globally

Core Competencies:

- Organizational and project management skills: Ability to juggle multiple complex projects simultaneously, creating structured workflows that ensure timely and precise execution of critical sales support tasks.
- Excellent written and verbal communication skills: Communicates complex technical and commercial information with clarity, precision, and persuasiveness, bridging communication gaps between technical, sales, and finance teams.
- Analytical & Financial Acumen: Ability to develop business cases, calculate ROI, and conduct cost-benefit analyses to demonstrate value for potential clients.
- Ability to work effectively in a fast-paced, dynamic environment: Demonstrates resilience and adaptability, maintaining high performance and composure while rapidly shifting priorities and navigating the ever-changing energy landscape of commercial, industrial and utilities

Compensation & Benefits:

- Competitive base salary with performance-based commissions based on sales team performance.
- Comprehensive benefits package including health, dental, vision, retirement plans, and professional development opportunities.

This role at Bloom Energy is ideal for an experience sales operations professional with a passion for advancing sustainable energy solutions and helping commercial and industrial customers meet their critical needs for reliable and efficient power.