Customer Care Representative

2 weeks ago


Singapore Cisbio Full time

**Responsibilities**:
Location Singapore, SG

Job ID JR-032053

**Responsibilities**:

- Handle customer enquiries
- Process consumables orders from order entry to invoicing
- Ensure proper documentation and all order management processes according to corporate policies
- Coordinate shipping between various manufacturing sites, warehousing and third party suppliers
- Follow up with logistic to arrange shipment and prepare shipping documents
- Ensure timely reporting of orders, inventory and backlog
- Create weekly and monthly reports as requested
- Participate in special projects and key initiatives identified from time to time
- Other ad hoc tasks/projects assigned by the manager

**Requirements**:

- Degree/Diploma in Business, Supply Chain or any related discipline preferred
- Good communication skills and has experience in supporting regional customer
- Minimum 2 years of customer care experience in a fast pace environment
- Strong PC skills including MS Office (Excel, Word & PowerPoint)
- SAP S/D module experience will be an added advantage



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