Output Management Operations Specialist

Singapore
- Operations
- Personal & Corporate Banking

**Job Reference #**
- 274139BR

**City**
- Singapore

**Job Type**
- Full Time

**Your role**
- Are you incredibly organized with an eye for detail? Do you know how to take care of business? We’re looking for someone like that to:

- Being at the end of the entire operational process chain, as the name "Output" suggests, we are at the last section of the chain, and hence you will get to see how events in other Ops areas or many of the Bank's new initiatives have a downstream impact to our function. You will frequently have the opportunity to exercise your problem-solving skills or provide your feedback/insight for various projects from a client output perspective
- Liaise with a wide-range of stakeholders across the back, middle and front-office to deliver the highest quality of client output which comes in various forms. Be it regulatory-driven outputs (such as client statements, trade advices and legal notices) or marketing mailers (such as CIO Digest, digital newsletter etc), you hold the primary role as a quality controller who ensures that everything is produced in accordance with UBS guidelines and the local jurisdiction requirements, with the highest possible accuracy and output standard.
- Design and execute test cases for any change requests that impacts the team
- Provide client advisors support with document retrieval and audit confirmation requests

**Your team**
- You’ll be working in the Output Management team in Singapore, supporting UBS Wealth Management Hong Kong and Singapore. Your team is motivated, innovative and is looking for a new colleague to support us.

**Your expertise**
- You have:

- Bachelor's degree or international equivalent (we welcome all disciplines)
- Excellent ability to prioritize, manage multiple tasks and adapt to changes
- Good focus on process excellence - always on the lookout for ways to improve the process or systems
- Good grasp of process and system dependency, able to 'connect the dots'
- Excellent teamwork and cross-team collaboration- You are:

- Resourceful in analyzing alternatives to solve problems
- Meticulous, organized and detail oriented
- Driven and committed as well as the ability to motivate others, proactive, hands-on mentality
- Good team player
- Able to deliver work requirement on time
- Self-starter who can work well with mínimal supervision (you can micromanage yourself)
- Great communicator, with the ability to communicate appropriately at all levels in the organization- #LI-SG
- EFC-UBS

**About us**
- UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.
- With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

**How we hire**

**Join us**
- At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
- From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

**Disclaimer / Policy Statements**
- UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.