Regional Technical Engineer
2 weeks ago
Industry/ Organization Type: Manufacturing (Electronics)
- Position Title**:Regional Technical Engineer (APAC) / IT Support Engineer**:
- Working Location: Tai Seng
- Working Hours: 5 days (Monday to Friday, 9 AM - 6 PM)
- Salary Package**:Basic Salary up to $5,000 + Variable Bonus**:
- Duration: Permanent
**Key Responsibilities**
- Provide technical support to the sales team and customers for Proof of Concept (PoC), project deployment, post-sales support, and internal simulation testing.
- Study system and product technical details to offer technical advice or support to customers and the sales team.
- Evaluate product specifications to improve system performance.
- Communicate with HQ programmers about customized software functionality requirements or 3rd party software integration (API) details.
- Build and maintain strong relationships with customers.
- Offer troubleshooting assistance to customers from the office or on-site.
- Manage demo products and maintain the filing of technical information.
- Set up and manage demo equipment for tradeshows.
- Monitor customer satisfaction to ensure outstanding customer value.
- Create technical information such as datasheets, manuals, and training materials.
- Conduct technical presentations or training for customers.
- Assist in overall company operations for self-development toward a managerial position.
- Provide timely updates through the Vaxtor Project/PoC Management tool.
- Any ad-hoc duties as assigned.
**APPLY NOW**
- Diploma in IT, Computer Engineering or Electronics, or equivalent
- Minimum 2-3 years of relevant experience in the electronics industry
- Knowledge of ANPR software and Intelligent Traffic System will have an advantage
- Experience with OCR, Computer Vision, Machine Learning and AI technologies is a plus
Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781
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