Scam Prevention Specialist

2 weeks ago

Singapore CPF Board Full time

What the role is

As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.

What you will be working on
- Lead the review and implementation of anti-scam measures across CPF Board
- Conceptualise, design and set up Concept of Ops for Anti-Scam functions
- Partner relevant agencies and organisations in strategising approaches to stay abreast of scams landscapes and coordinate initiatives within the organisation to align with Whole-Of-Government anti-scam efforts.
- Lead fast-paced project timelines and manage time sensitive anti-scam operations with swift decision making and prompt updates to senior management and stakeholders.
- Lead the unit in representing the Board in working with stakeholders and other Government agencies to assess solutions to tackle any evolving scams modus operandi, re-designing business functions to strengthen security of transactions across the Board.
- Build anti-scam capabilities to support the end-to-end processes in Detection, Prevention, Protection, and Termination of scams.

What we are looking for
- Extensive knowledge of the anti-scam developments
- Demonstrated leadership in reviewing and implementing anti-scam measures in a large organization.
- Experience in leading anti-scam or fraud prevention initiatives.
- Experience in leading fast-paced project timelines, making swift decisions, and providing prompt updates to senior management and stakeholders.
- Experience in conceptualising, designing, and setting up the Concept of Operations for anti-scam functions.
- Good leadership skills to represent the Board and work with stakeholders and other Government agencies.
- Ability to assess solutions and redesign business functions to enhance the security of transactions.
- Ability to make swift decisions in high-pressure situations.
- Ability to convey and exchange thoughts, ideas and information effectively through various mediums and approaches.

What you can expect
- A challenging and rewarding career
- A variety of formal and informal training to enhance your skills in the evolving technology landscape
- Promotion opportunities based on your capability and on-the-job performance
- A friendly work environment with like-minded colleagues to co-create and collaborate together
- A hybrid work model allowing remote work for up to 50% of the time, contingent upon the exigencies of service
- A productive yet growth-oriented workplace with a flexible dress code empowering you to decide your appropriate outfit for the day
- A comprehensive rewards package
- Annual leave and pro-family leave
- Medical and dental benefits
- Access to recreational activities

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