Consumer Telesales Acquisition

6 days ago

Singapore DCS CARD CENTRE PTE. LTD. Full time

**Key Responsibilities**:

- Cold Calling: Delivering scripted talks to card members via outbound calls, shortlist and promote CASH product (DCASH/ReadyCash) to potential card members.
- Telephone Sales: To achieve daily outbound call targets and duration and monthly assigned Sales Target.
- Consultation: Conduct detailed discussions with qualified card members to understand their financial needs and recommend suitable products and tenure.
- Application Processing: Acquire and input accurate information into the digital loan portal and actively follow up from start to finish.
- Compliance: Ensure all origination activities are digitally voiced documented and comply with MAS regulations and company policies.
- Customer Support: Assist and provide customer service support to card members and/or direct enquiries to the relevant department.

**Job Qualifications**:

- Education Qualification: GCE N & Above.
- At least 1-2 years’ experience, in Telesale.
- Knowledge of PDPA, DNC provisions
- Excellent telephone etiquette and good verbal communication skills (English & Mother Tongue)
- Highly motivated and a driver for excellence
- Able to perform basic tasks on MS Words and Excel
- Comfortable with quotas & sales targets
- Must be able to work under pressure and within a team environment.
- Having experience with banking products, such as balance transfers and personal loans, will be considered an advantage.

**Personal Characteristics & Behaviours**:

- Good problem-solving skills
- Meticulous and self-motivated
- Ability to multi-task and a keen learner
- Team-player

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