Call Centre Officer

Job Title: Call Centre OfficerWe are looking for a skilled and enthusiastic Call Centre Officer to join our team. As a Call Centre Officer, you will be the first point of contact for our customers and play a crucial role in delivering excellent customer service.Key Responsibilities:

Call Centre Officer Job SummaryWe are seeking a highly skilled and experienced Call Centre Officer to join our team. As a key member of our customer service department, you will be responsible for handling inbound calls from customers, addressing their enquiries and feedback.You will also be required to handle card authorization services, fraud control...

**Call Centre / Call Customer Service Exp**: - **Office Hour / 5 Days Work Week (including weekends)**: - **CBD** **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customer in the call centre system - Achieve individual and team KPI set by the management - Maintain a positive and helpful approach in...

Call Centre Exp - Office Hour / 5 Days Work Week including Weekends **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customers in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and helpful approach in interactions with all...

**Call Centre / Customer Service Exp**: - **Office Hour / 5 Days Work Week / Able to Work on Weekends** **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customer in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and helpful...

Call Centre Exp- Office Hour / 5 Days Work Week including Weekends**Responsibilities**:- Handle inbound calls and perform outbound calls to customers on callback request- Proper recording of conversation with customer in the call centre system- Achieve individual and team key performance indicators (KPI) set by the management- Maintain a positive and helpful...

**Call Centre / Customer Service / Hospitality Exp**: - **5 Days (Including Weekends)** **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service experience - Good communications and interpersonal skills - Customer service oriented -...

Description: Location singapore Changi business park or Jurong. Freshers can also apply As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include: - Meeting KPIs without compromising service quality. - Ensuring accuracy and compliance in...

Job Title: Call Centre OfficerJob Summary:We are seeking a skilled and customer-focused individual to join our team as a Call Centre Officer.Key Responsibilities:Inbound call handling for accounts servicing, campaigns, product enquiries, and helpdesk enquiries;Fulfillment follow-through on case handling and with customers;Ensure compliance & control...

Roles & ResponsibilitiesReceive inbound calls from the bank's customers addressing their enquiries/ feedbacks etc. Handle card authorization services, fraud control monitoring, temporary credit increase requests Provide sound knowledge of company's services Meeting and maintaining high service level Attend to general customer services...