Network Engagement, Executive

2 days ago

Singapore FULLERTON HEALTHCARE GROUP PTE. LIMITED Full time

**Responsibilities**:

- Synergize with health industry partners, including healthcare organizations, clinical and wellness service providers, and government agencies, to ensure alignment and collaboration across all service and business lines.
- Develop and improve the onboarding, engagement and relationship experience for all network partners and providers
- Identify service and compliance requirements and establish quality and governance standards for network partners and providers
- Review commercial performance of all network services to develop and implement key strategic improvement initiatives
- Trend and report key functional metrics to align team and stakeholders’ performance, initiatives and resourcing with organization goals
- Liaise with relevant internal and external parties to resolve escalations for the most satisfactory outcome
- Exemplify and amplify an existing team culture of empowerment, interdependence and mutually beneficial collaboration.
- Other business duties as assigned by the reporting manager

**Requirements**:

- Degree or diploma in any relevant field
- At least 5 years of experience in vendor, medical, partnership or loyalty management or related fields. Relevant working experience in insurance or healthcare industry will be an added advantage.
- Knowledge of healthcare services and industry, and experience working with healthcare providers, community organizations, and government agencies.
- Excellent communication and interpersonal skills, with the ability to work well with a diverse range of stakeholders and personalities.
- Experience and proficiency in troubleshooting, coaching and training will be highly desirable.
- Track record of managing multiple priorities well under pressure and able to navigate ambiguity while delivering desired goals and outcomes.
- Strong analytical skills and process-oriented mindset for data-enabled outcomes
- Demonstrates self-motivation and self-directed learning with a good foundation of problem-solving and organizational skills.

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