Senior Manage

**Sr Manager/Manager Stakeholder Engagement**

**HELP US DELIVER THE SUSTAINABLE DEVELOPMENT GOALS IN SINGAPORE**

The United Nations Sustainable Development Goals (SDGs) are the collective plan of global commitments required to end extreme poverty and hunger, tackle climate change and create a more peaceful, just, and equitable world by 2030. This is a significant multi-stakeholder effort which cannot be delivered by Governments and Civil Society alone. The actions, innovations and finances of the private sector are critical to our ability to deliver.

This is where the UN Global Compact comes in: we are the world’s largest corporate sustainability initiative with over 13,000 participating companies in 163 countries, and 70 Local Networks around the world. We enable and support companies across all sectors, geographies and sizes in their efforts to be more responsible and sustainable, and help the world achieve the SDGs.

At GCNS, we are an ambitious team, energized behind our mission of mobilizing a global movement of responsible companies and organizations to create the world we want. We are looking for someone to help lead in this impact in Singapore where there is an enormous opportunity to achieve the SDGs.

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The Participant Engagement Manager will support participating companies in the UN Global Compact in Singapore and recruit more responsible businesses to join the initiative in Singapore.

Working closely with our global Outreach & Engagement team, the Manager will be responsible for recruiting companies and ensuring that each one has a clear understanding of the expertise, tools, support, training, and convening opportunities available to them as participants of the UN Global Compact.

By attracting businesses to join and efficiently access this support, the Manager will enable businesses to more effectively shape their business strategies and operations to help the world meet the SDGs while also delivering strong business results.

**DUTIES AND RESPONSIBILITIES**
- Develop and deliver national growth strategy and plan.
- Lead outreach and engagement in Singapore through presentations, public engagements, marketing partnerships, etc. to extend the awareness and reach of the UN Global Compact among relevant business audiences.
- Plan, curate and execute the Annual GCNS AGM and membership-engagement activities in collaboration with Capacity Building and Operations Team
- Manage business prospect pipeline from vetting to timely follow-up to prospect conversion to joining.
- Lead in the onboarding of new business participants, supporting them to be able to make most use of their participation in the UN Global Compact.
- Build an understanding of business participant needs. Gathers feedback and provides insight back to the UNGC team to help direct strategy and plans to better meet business needs.
- Actively use and shape tools to improve Participant Engagement efficiency, and company satisfaction, including the Global Compact database, CRM software (Salesforce), tracking and reporting systems.
- Prepare and manage project budgets and adhere to financial processes.
- Any other duties as assigned by the Executive Director.

**SKILLS AND CAPACITIES**

Passion for client service and client impact:

- Effectively meets participating company needs. Takes responsibility for company satisfaction and engagement. Is focused on the business perspective when making decisions and taking action. Demonstrates professional qualities and demeanor that commands attention and respect from key decision makers
- Builds trusted and productive relationships with key decision makers and responds to questions, concerns and requests from executives and key decision makers

Persuasive and engaging communication skills:

- Demonstrate strong negotiation and persuasion; ability to interact with a broad set of businesses and presenting over the phone, virtually, and in person
- Ability to communicate persuasively in written form to help engage at scale

Proven delivery of results:

- Delivers clear goals within strategies. Identifies priority activities and assignments, allocates appropriate time and resources, tracks progress and adjusts priorities as required.
- Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary

**OTHER REQUIREMENTS**:

- A minimum of 5 years relevant work experience; with at least two years in a supervisory capacity
- A good understanding of sustainability and the SDGs, with a strong interest to learn and delve deeper into specific sustainability issues
- Familiarity with Salesforce/other CRM (customer relationship management) systems will be highly advantageous
- Proven experience in analyzing data to extract insight around engagement results, client satisfaction and understanding
- Possess a positive work ethic and determination in achieving targets within tight deadlines with mínimal supervision
- Able to work within a small team dynamic
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