Optical Engineer

2 weeks ago

Singapore ENVIRODYNAMICS SOLUTIONS PTE. LTD. Full time

Monitor and troubleshoot network issues, and ensure performance and capacity to our products.
- Resolve issues in accordance to company policies and procedures
- Work with instructions on routine work and detailed instructions on new projects
- Monitor Optical Long Haul and Metro networks and troubleshoot issues in a timely manner.
- Perform fault isolation based on the troubleshooting outcome.
- Work with network engineers and optical equipment manufacturers to resolve issues and restore service.
- Work cross-functionally and regional optical and network operational support teams.
- Escalate issues to various internal teams in pursuant of restoring service and limiting impact.
- Manage and escalate critical events while communicating clearly and concisely.
- Document and optimize operational processes and procedures.
- Create of monitors, alerts, dashboards and metrics to drive continuous improvements.
- Identify areas for automation and create or participate in the solution with scripting or coding skills.
- Support deployment, and move, add, change teams.
- Partner with audit teams to ensure accurate inventory and documentation.
- Document and follow RMA processes and procedures for all relevant vendors.
- Detect and diagnose various failure conditions across an array of server types.
- Ad hoc duties as required

**Requirements**:

- Bachelor’s degree from Computer, Electrical Engineering or related disciplines.
- Minimum 2 to 5 years’ related experience; or equivalent combination of education and experience
- Able to build productive internal and external working relationships
- Exercises judgment within defined procedures and practices to determine appropriate action
- Knowledgeable in geometrical and physical optics, radiometry and lens design
- Understanding of optical design and tolerance analysis
- Familiar with stray light analysis and non-sequential ray trace tools
- Knowledge about building and testing optical systems
- Worked with laser systems
- Work with CAD software
- Understanding of design for manufacturing and assembly

EnviroDynamics Solutions Pte Ltd

Poon Wai Soon, Bernard

Reg. No: R2197713

EA License No.: 12C6285

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