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Cafe & Retail Assistant

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**Duties and Responsibilities**:

- Oversee daily operations, including covering shifts at kiosks daily (rotational basis between **cafe outlet **and **retail outlet **), monitoring inventory, and ensuring customer satisfaction
- Ensure all policies and procedures are followed
- Ensure that all safety and sanitary regulations are met
- Resolve customer complaints in a polite and professional manner
- Maintain a clean and organised work environment

**Requirements and Qualifications**:

- Proficient in English
- Excellent customer service and interpersonal skills
- Able to work well under pressure and independently
- Good organisational and problem-solving skills
- Able to multitask
- Knowledge of kitchen equipment and processes would be preferred