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Mortgage Business Development Manager

3 weeks ago

Remote, Singapore Metro Bank PLC Full time

**Team** Mortgages

**Location** Home

**County** Home

**Ref #** 22731

**Closing Date** 31-Jan-2025

We have been named a Top 10 “Most Loved Workplace” for the second year running At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

**What you will do**:

- Deal with daily queries from Brokers on new and existing cases
- Develop, maximise and nurture intermediary relationships within a specific post coded area
- Work collaboratively with a Telephony BDM to ensure all SLAs are delivered to your intermediary contacts, via an effective and well thought through contact strategy
- Attend, plan and deliver intermediary events alongside roundtable and platform presentations.
- Maintain a strong knowledge and awareness of Metro Bank mortgage products and services, alongside that of the wider UK mortgage market
- Plan and organise intermediary panel and diary management, whilst providing amazing service to our customer base.
- Ideally located within or close to the following postcodes: AL, HP, LU, MK, NN, NR, PE, SG

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

**What you will need**:

- Business to Business Sales experience preferably within the Intermediary Mortgage Market, either as a BDM or Telephone BDM.
- Excellent mortgage product and policy insight.
- Up to date knowledge of compliance and mortgage regulation.
- Relationship and account management skills.
- High standards of personal performance in day-to-day execution of tasks.
- Proven advanced communication skills across a range of stakeholders.
- Previous experience of managing a defined panel of Intermediaries within the financial services sector, demonstrating a track record of success.
- CeMAP Qualification desirable

Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders

**Our promise to you**
- We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts
- We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions).

**Important Footnote