Client Success Representative

7 days ago


Singapore TapTalent.ai Full time

**Responsibilities**:

- Serve as the primary point of contact for assigned clients, building strong relationships and understanding their business objectives.
- Onboard new clients, providing product demonstrations, training, and guidance to ensure a smooth transition and successful implementation.
- Proactively engage with clients to understand their usage patterns, identify opportunities for optimization, and address any concerns or issues.
- Collaborate with internal teams, including sales, product development, and support, to advocate for client needs and drive resolution of client issues.
- Monitor key performance indicators and client health metrics to identify potential risks and opportunities for upsell or expansion.
- Conduct regular check-ins and reviews with clients to assess satisfaction, gather feedback, and identify opportunities for improvement.
- Provide timely and accurate responses to client inquiries, troubleshooting technical issues and providing solutions or escalating as necessary.
- Develop and maintain a deep understanding of our products or services, staying informed about updates, features, and best practices.
- Prepare and deliver regular reports on client success metrics and activities to management.
- Continuously seek opportunities to enhance the client experience and drive long-term retention and loyalty.

**Requirements**:

- Proven experience in a client-facing role, preferably in customer success, account management, or sales.
- Strong interpersonal and communication skills, with the ability to build rapport, listen actively, and empathize with clients.
- Excellent problem-solving and conflict resolution abilities, with a focus on finding creative solutions to meet client needs.
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
- Detail-oriented with strong organizational skills and the ability to maintain accurate records and documentation.
- Proficiency in CRM software and Microsoft Office Suite.
- Demonstrated ability to work effectively both independently and as part of a collaborative team.
- A passion for delivering exceptional customer service and a commitment to ensuring client success.



  • Singapore ZGONIC PTE. LTD. Full time

    About UsZGONIC PTE. LTD. is committed to delivering exceptional customer experiences through our team's hard work and dedication.We are seeking a talented and results-driven individual to join our team as a Client Success Specialist.Job DescriptionThe Client Success Specialist will be responsible for:Providing timely and accurate support to ZGONIC partners...


  • Singapore SIRIUS STAR MARKETING PTE. LTD. Full time

    Job SummaryWe are seeking a highly motivated and charismatic Sales Lead to join our team at SIRIUS STAR MARKETING PTE. LTD. As a key member of our sales team, you will be responsible for representing our clients' products and providing tailored solutions to meet the needs of our customers.Your primary objective will be to build strong relationships with...


  • Singapore Target Recruitment Pte Ltd Full time

    Are you a driven professional looking for a new challenge? Target Recruitment Pte Ltd has an exciting opportunity for a Customer Success Representative.Job DescriptionAs a Customer Success Representative, you will be responsible for generating leads, making telesales calls, and serving as an account manager for corporate customers.Develop and implement...


  • Singapore KABUSHIKI KAISHA TABLECHECK Singapore Branch Full time

    Job DescriptionWe are seeking a talented Client Acquisition Representative to join our team. As a Client Acquisition Representative, you will be responsible for identifying and acquiring new clients, developing and executing sales strategies, and building relationships with key decision-makers.Key Responsibilities:Identify and acquire new clients through...


  • Singapore Nutanix Full time

    **Customer Success Representative **_Hungry, Honest, Humble, with Heart! - ** **The Opportunity** - This role is hybridNutanix is a global leader in cloud software and a pioneer in hyperconverged infrastructure solutions, making computing invisible anywhere. We are looking for an accomplished Customer Success Representative to help our customers get maximum...


  • Singapore THE BANK OF NEW YORK MELLON Full time

    We’re seeking a future team member for the role of Client Service Representative to join our Corporate Trust - Global Client Service team. This role is located in Singapore - Hybrid. In this role, you’ll make an impact in the following ways: - Provides quality support to clients with moderately complex transactions and processes on a daily basis. -...


  • Singapore Shutterstock Full time

    The Opportunity: Shutterstock is proud of their rich mix of backgrounds and cultures that offer different perspectives to help build meaningful connections with colleagues, strengthen their business, and drive the best experiences for customers. To support our continued growth, we are currently seeking a Client Success Manager as a key member of the...


  • Singapore This is an IT support group Full time

    Customer Success RepresentativeWe are seeking a highly skilled CUSTOMER SUCCESS REPRESENTATIVE to join our team. The successful candidate will be responsible for building long-term customer relationships and ensuring immediate response to specific customer needs and issues.The ideal candidate will have significant experience in customer-facing roles, with a...


  • Singapore NKY FREIGHT FORWARDING PTE. LTD. Full time

    We are looking for a talented Customer Success Representative to support our customers in achieving their goals. As a key member of our customer success team, you will work closely with our customers to understand their needs and provide tailored solutions that meet their requirements.You will be responsible for conducting outbound calls, sending emails, and...


  • Singapore Visa Full time

    **Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...


  • Singapore SMV Marketing Group Full time

    Overview of the CompanySMV Marketing Group is a dynamic marketing company that values teamwork and collaboration.Sales DescriptionThis is an exciting opportunity to join our sales team as a Client Service Representative. The ideal candidate will be responsible for promoting our client services, engaging with potential customers, and providing excellent...


  • Singapore Uni Med Full time

    Job OverviewWelcome to Uni Med, a dynamic organization dedicated to delivering exceptional client experiences. As an Internal Client Success Specialist, you will play a vital role in fostering strong relationships with our distributors and structured customers.Key ResponsibilitiesAct as the primary point of contact for order placement from distributors,...


  • Singapore This is an IT support group Full time

    About the Job:As a Marketing Events Coordinator, you'll collaborate with a team that's supportive, fun, and driven. You'll have the opportunity to learn, grow, and thrive with us, and we'll provide you with full training (no prior experience required).Your Responsibilities:You'll be responsible for representing top brands with confidence and charisma,...


  • Singapore Taz Cap Full time

    At Taz Capital, we're on a mission to expand our client base and contribute to our growth. As a Client Acquisition Representative, you'll play a key role in achieving this goal.We're looking for enthusiastic individuals with strong communication skills in English (written and verbal). If you're self-motivated with the ability to work independently and manage...


  • Singapore VITA GROUP PTE. LTD. Full time

    Job Title: Client Service RepresentativeVITA GROUP PTE. LTD. is seeking a highly skilled Client Service Representative to join our team.The ideal candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.Main Responsibilities:• Respond...


  • Singapore The Bank of New York Mellon Corporation Full time

    **_Bring your ideas. Make history. _** BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top...


  • Singapore Flywire Full time

    **Company Description** Are you ready to trade your job for a journey**? **Become a FlyMate!** Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments...


  • Singapore Visa Full time

    **Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...


  • Singapore GARTNER ADVISORY (SINGAPORE) PTE LTD Full time

    GARTNER ADVISORY (SINGAPORE) PTE LTD seeks a skilled Client Success Manager to join its team. This role is responsible for ensuring that every Gartner client receives value far exceeding their investment.About the RoleThe Client Success team follows a Client for Life Philosophy, where individuals in this role seek to understand and surface client business...


  • Singapore This is an IT support group Full time

    We are looking for a Client Success Manager to join our team. In this role, you will be responsible for managing multiple client relationships, working closely with them to understand their needs and delivering high-quality video content that meets their expectations.The successful candidate will have extensive experience in video production management,...