Assistant Manager, Life Claims

1 week ago

Singapore HSBC Full time

**Some careers have more impact than others.**

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life in Singapore is the combination of AXA Singapore and HSBC Insurance. Here you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank.

Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as an **Assistant Manager, Life Claims**.

**Principal Responsibilities**

Provide accurate and timely assessment of major and minor claims, i.e. Death/Critical Illness/TPD/ Personal Accident/ Hospital & Surgical, within the required service standards and ensure that claims are paid accurately and promptly
- Handle claim investigations and appeals
- Deliver excellent service and enhance customer and distribution channels relationship management
- Review claims processes and participate in process improvement projects, initiatives and system enhancement for the department, including establish claims best practices
- Provide guidance to junior staff
- Processing claims payment
- Other administrative duties i.e. prepare claims settlement letter, updating of the claims register etc

Requirements

**Requirements**:

- Diploma in Nursing / or Professional Insurance Certificate with at least 5 years of relevant claims experience
- Mid-level claims assessors who are looking for greater challenges and greater exposures
- Strong analytical, written and communication skills
- Customer-centric and meticulous with the ability to work under pressure
- Excellent interpersonal skills to effectively communicate with all stakeholders
- Good medical knowledge and ability to explain medical conditions in insurance context
- A team player
- High level of integrity, takes accountability of work and good attitude over teamwork
- Takes initiative to improve current state of things and adaptable to embrace new changes

To be considered for this role, the relevant rights to work in Singapore is required.

**You’ll achieve more when you join HSBC.**

Issued by The Hongkong and Shanghai Banking Corporation Limited.

  • Assistant Vice President, Individual Life Claims

    4 days ago

    Singapore Singapore Life Ltd. Full time

    Singapore, Singapore, Singapore - Department - Job posted on - Jan 06, 2025 - Employment type - Permanent - Full Time Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control...

  • Life Claims Manager

    2 weeks ago

    Singapore beBeeExecutive Full time $4,000 - $8,000

    Life and Health Operations (LHO) Department Overview\Our Mission: To provide customers with affordable and comprehensive life and health products.\The LHO department plays a pivotal role in ensuring our customers receive optimal service. This involves managing life claim assessment, including managed healthcare systems.\Key Responsibilities\Perform...

  • Claims Technician

    2 weeks ago

    Singapore Sedgwick Claims Management Services Ltd Full time

    Global Privacy Policy Sedgwick's caring counts commitment is to value the right of privacy of the companies and individuals we serve. It is Sedgwick's policy to comply with all applicable privacy and data protection laws and maintain the trust of those we serve. We want to share with you our policy to what personal information we may collect, how we may use...

  • Life Claims Manager, Life

    2 weeks ago

    Singapore INCOME INSURANCE LIMITED Full time

    The Life and Health Operations (LHO) department plays a pivotal role in ensuring we provide our customers with affordable and comprehensive life and health products, with efficient processes to allow optimal service to our customers. As a Team Lead, you will report to the Life Claims Section Lead and manage health and minor claim team and assessments,...

  • Executive, Life Claims

    2 weeks ago

    Singapore Income Insurance Limited Full time

    The Life and Health Operations (LHO) department plays a pivotal role in ensuring we provide our customers with affordable and comprehensive life and health products, with efficient processes to allow optimal service to our customers. As an Executive, you will report to the Life Claims Section Lead and manage life claim assessment, including managed...

  • Life Claims Specialist

    4 days ago

    Singapore beBeeClaims Full time $90,000 - $150,000

    Life Claims SpecialistWe are seeking an experienced professional to manage and assess life claims, ensuring timely and accurate decisions in line with industry standards and regulatory requirements.ResponsibilitiesAssess life claims, including appeals, with sound medical knowledge and adherence to policy terms.Engage with medical professionals, hospitals,...

  • Executive, Life Claims

    1 week ago

    Singapore Income Insurance Limited Full time

    The Life and Health Operations (LHO) department plays a pivotal role in ensuring we provide our customers with affordable and comprehensive life and health products, with efficient processes to allow optimal service to our customers. As an Executive, you will report to the Life Claims Section Lead and manage health and minor claim assessment, including...

  • Executive, Life Claims

    1 week ago

    Singapore Income Insurance Limited Full time

    The Life and Health Operations (LHO) department plays a pivotal role in ensuring we provide our customers with affordable and comprehensive life and health products, with efficient processes to allow optimal service to our customers. As an Executive, you will report to the Life Claims Section Lead, manage health/minor claim assessment (including managed...

  • Life Claims Professional

    2 weeks ago

    Singapore beBeeClaims Full time $60,000 - $80,000

    Job DescriptionWe are seeking an experienced Life Claims Executive to join our team. As a key member of our Life and Health Operations department, you will play a crucial role in ensuring our customers receive affordable and comprehensive life and health products with efficient processes.Your primary responsibility will be to manage life claim assessment,...

  • Executive, Life Claims

    1 week ago

    Singapore Income Insurance Limited Full time $60,000 - $100,000 per year

    The Life and Health Operations (LHO) department plays a pivotal role in ensuring we provide our customers with affordable and comprehensive life and health products, with efficient processes to allow optimal service to our customers. As an Executive, you will report to the Life Claims Section Lead and manage life claim assessment, including managed...