
Cafe Store Manager
5 days ago
**Milk Tea Store Manager**
Location: City Hall MRT
Employment Type: Full-time
**About the Role**
We're looking for an energetic Store Manager to lead our bubble tea outlet. You'll be the driving force behind daily operations, team performance, and customer satisfaction at one of Singapore's trendiest tea brands.
**Key Responsibilities**
- Oversee daily store operations including scheduling, inventory control, cash management, and hygiene standards
- Ensure consistent product quality and food safety compliance
- Handle customer feedback and resolve operational issues promptly
- Analyse sales data and implement strategies to achieve targets
- Train, motivate, and manage team members to deliver exceptional service
**Requirements**:
- 2+ years experience in F&B industry (bubble tea/coffee shop preferred)
- 1+ years in supervisory/management role
- Proficiency in POS systems and Excel (for reporting/analysis)
**Personality Traits**:
- Outgoing personality with strong leadership skills
- Thrives in fast-paced environments
- Business-minded with cost control awareness
**Benefits**
- Competitive base salary + performance bonuses
- Comprehensive training program
- Free/discounted staff drinks
- Career growth opportunities
奶茶店店长
**岗位职责**
- **全面管理**:负责店铺日常运营,包括排班、库存、收银、卫生及人员调配;
- **品质把控**:严格执行总部标准,确保产品出品质量与食品安全;
- **顾客至上**:处理客诉与突发情况,提升顾客满意度及复购率;
- **业绩增长**:分析经营数据,协助制定营销策略,达成销售目标;
- **团队建设**:培训并激励员工,营造积极高效的工作氛围。
**任职要求**
✔ 2年以上奶茶/餐饮行业经验,1年以上管理经验者优先;
✔ 熟悉茶饮制作流程、库存管理及收银系统操作;
✔ 熟练使用Excel等办公软件(日报表、基础数据分析)。
**【软性素质】**
✔ **性格外向**:热情开朗,擅长沟通,能调动团队积极性;
✔ **抗压能力强**:适应快节奏工作,灵活处理突发问题;
✔ **商业思维**:具备成本控制和盈利意识,对业绩结果负责。
**福利待遇**
- **薪资**:底薪+绩效
- **福利**:带薪培训、员工饮品免费/折扣
工作地点:City Hall Mrt
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