Retail Executive

2 weeks ago

Singapore SNATCHJOBS SINGAPORE PTE. LTD. Full time

**Job description**:
**Singapore Fashion Council (SFC) **serves as the catalyst driving the industry’s continuous growth, with a focus on three key areas: Asian Craftsmanship, Sustainability, and Innovation & Technology.

With a mission to empower and inspire all brands across the fashion ecosystem, SFC works closely with diverse partners to offer readily
- accessible resources, meaningful networks, sustainability focused innovations and future-forward insights— unlocking new opportunities for impact.

**SFC **also manages Design Orchard Retail Showcase (DORS) and The Cocoon Space (TCS):
**DORS **, the retail showcase located at level one of Design Orchard and situated in the centre of Orchard Road, provides a physical retail space for new and emerging designers, at the renowned shopping belt of Singapore. It has the largest collection of locally-based designer brands in Singapore.

**TCS **, offers creative co-working and event space housed on level 2 and rooftop of Design Orchard

**Career Opportunity**:
The Retail Executive is a key member of our Design Orchard Retail Showcase (DORS) and the face to our customers. Knowledgeable, friendly, enthusiastic, you will provide a unique experience that embodies our Brand DNA.

As this role is in a service environment, you should be someone who has strong communication and interpersonal skills with a great and welcoming personality, able to inspire, lead and develop the team to deliver a seamless customer experience to make every visit to DORS unforgettable.

You will have opportunities for growth and career progression; both within the or within other functions such as Retail Operations, Marketing and more.

If you are passionate about making a difference and supporting our local businesses, or love interacting with customers whilst being part of a professional and dynamic team, we want you to join our DORS family
- Welcome and engage customers by providing an excellent in-store experience at all times
- Maintain and build customer base and loyalty
- Develop client relationships through an individual approach and leveraging on the CRM and Marketing tools
- Maximize sales opportunity in order to achieve individual sales target and KPIs
- Manage the day-to-day operations of the store including cashiering and housekeeping duties to ensure and maintain the shop floor and visual display standards
- Manage stock levels and assist in making decisions with regards to stock control.
- Ensure that safety, security, and administration procedures are followed.
- Assist with any other duties and tasks as assigned by our Store Manager

**Pre-requisites**:

- Self-motivated and a good communicator
- Possess exceptional interpersonal skills in dealing with employees and customers.
- Have a positive, cheerful demeanor, and be a team player.
- Passionate about, and supportive of, local fashion brands, products, and stories.
- Have good product knowledge of the products in store.
- Enthusiastic about speaking, storytelling, and recommending said products.
- Good product knowledge of the products in the store and be clear with the on-going promotions in the store.
- Want to be part of a retail family that sets common goals and works together to create a positive, supportive work and retail environment.

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