Assistant Business Relationship Manager

2 weeks ago

Singapore TechBridge Market Full time

If you are passionate about playing a key role in the success of Asia’s Data Center of Choice, we want to hear from you

Our client is a well-established brand in the IT Services and IT Consulting industry and is now looking for a passionate and driven
**Assistant Business Relationship Manager **to join their team.

This is an exciting opportunity to expand your skillset, and achieve job satisfaction and work-life balance.

**Responsibilities**:

- Serve as the single point of contact for all customer account management matters.
- Build and maintain strong, long-lasting client relationships.
- Negotiate contracts and close agreements to maximize profits.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
- Identify and maintain customer reference ability within the assigned account list.
- Prepare reports on account status, including Accounts Receivable and Contract expiry dates.
- Assist with challenging client requests or issue escalations as needed.

**Requirements**:

- Diploma/Degree in relevant discipline.
- Minimum 3 years of working experience.
- Excellent interpersonal and communication skills.
- A good team player.
- Maintain a positive attitude focused on customer satisfaction.

**WHAT’S ON OFFER**

Your interest will be treated with strict confidentiality.

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