Manager, Sales Enablement

1 week ago


Singapore PayPal, Inc. Full time

Manager, Sales Enablement

**The Company**

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

**Job Description Summary**:
What you need to know about the role:
As the Sales Field Enablement Manager, you will lead the development and execution of enablement programs to optimize our Large Enterprise and Partner sales team's effectiveness in the APAC & MEA market. You will be the primary point of contact for the LE & Partner enablement for APAC/MEA working closely with sales leaders, product teams, and other cross-functional partners to create and deliver training, resources, and tools that help our salesforce drive success and increase revenue. This role requires a strategic thinker with strong project management skills and a passion for developing high-impact sales enablement solutions.

**Your way to impact**:
You are excited to work in a fast-paced environment that requires the ability to work independently and flexibly. You will need to demonstrate excellent problem-solving skills and ability to work through ambiguity comfortably and effectively. Proven ability to manage stakeholders and collaborate effectively within a highly matrixed organization are essential. The right mix of organizational and communication skills is key to success.

**In your day-to-day role you will**:

- Program Development & Delivery: Design and implement enablement programs focused on field sales needs, including onboarding, product training, soft skills, and sales methodologies.
- Sales Training & Workshops: Conduct training sessions, workshops, and live sessions tailored to field sales challenges, with a focus on product knowledge, competitive differentiation, objection handling, and consultative selling.
- Content Development: Collaborate with content and product teams to create, maintain, and update sales collateral, playbooks, and other resources to ensure field teams have the latest, most relevant content.
- Performance Measurement: Establish KPIs and track enablement program effectiveness using leading and lagging indicators. Use data to continuously improve program content and delivery methods.
- Sales Tools Management: Work with tools and platform teams to ensure the salesforce has easy access to the tools they need in the field, troubleshooting issues, and managing user adoption.
- Field Team Support: Act as a primary point of contact for LE & Partner field sales managers and reps, gathering feedback to refine enablement resources and providing tailored support as needed.
- Cross-functional Collaboration: Partner with product marketing, operations, GTM and other teams to align enablement strategies with business priorities and product launches.
- Relationship Management: Build long-lasting and strong relationships with sales leaders and managers to identify their needs, build trust and establish a feedback



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