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Product Operations Intern

3 weeks ago

Singapore TikTok Full time

Responsibilities
About the Company
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.
About the team
The TikTok Money Platform is responsible for providing a one-stop solution for financial matters across various monetization scenarios of TikTok.
As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.
Job Responsibilities
- regularly collect requirements from business units and effectively communicate them to the product development team.
- provide solutions and ensure execution for straightforward payment scenarios.

coordinate internal product prioritization, ensuring efficient coordination and allocation of development resources to drive orderly progress of business requirements.
- collect, organize, analyze, and promptly respond to user feedback and on-call for all payment business units.

continuously optimize online processing mechanisms and solutions. Drive product iterations to offer high-quality tools meeting business needs.
- manage payment requirements for new country expansions, especially standard solutions integration for business units.
- facilitate communication and education for business units and users during the launch of new features.

**Qualifications**:
Minimum Qualifications
- Bachelor's degree or above, graduating between September 2024 to August 2025.
- Preliminary understanding of TikTok's business ecosystem, especially in the areas of payment and user feedback.
- Basic data analysis skills to extract valuable insights from user feedback.
- Strong sense of responsibility to drive the launch of new features, ensuring a smooth experience for users and business units.
- Some experience in optimizing development and business collaboration processes.
- Excellent communication and coordination skills, adept at handling diverse requirements and feedback from multiple business units.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.