Senior Field Service Engineer

2 days ago

Singapore Onto Innovation Full time

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient.

Job Summary & Responsibilities

Responsible for Installation, Repair and Maintenance of Onto Innovation products, this includes Metrology and Inspection tools.
- Install new tools within the SEA region. Completing both Engineering and Applications tasks.
- Respond to down tool situations within SEA and requests for Maintenance when required.
- Provide correct documentation requested and feedback to the US factory as needed.
- Provide feedback to sales team as required. Helping provide possible leads for future sales.
- Providing service feedback in order to look at constant product improvement.

**Qualifications**:

- Preferred Field Service experience in the Semiconductor Business
- Previous knowledge of equipment fault detection. With experience in electrical, Mechanical and software.
- College/University degree in engineering.
- Ability to work unsupervised yet within a team setting.
- Excellent interpersonal & customer communication skills.
- Ability to efficiently utilize all Microsoft Office products including PowerPoint, Word and Excel.
- Ability to travel approximately 30% of the time.

Onto Innovation is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We offer competitive salaries and a generous benefits package, including health/dental/vision/life/disability, PTO, 401K plan with employer match, and an Employee Stock Ownership Program (ESOP) along with health & wellness initiatives.

We provide a collaborative working environment along with resources, and state-of-the-art tools & equipment to promote success; and a welcoming, inclusive corporate culture where individuals are recognized for their contributions.

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