
Microsoft Dynamics 365 Technical Lead
2 weeks ago
**Position Summary**:
**Key Responsibilities**:
- Lead end-to-end technical delivery of Microsoft Dynamics 365 Customer Engagement (CE) solutions
- Provide solution architecture for CRM modules (Sales, Customer Service, Field Service, Marketing) aligned with business needs
- Guide technical design, customization, and integration using C#,.NET, JavaScript, and Web APIs
- Oversee development of Power Platform components including Power Apps, Power Automate, and Power BI
- Lead team of developers and ensure adherence to best practices, coding standards, and DevOps pipelines
- Define technical architecture including security, performance, and scalability aspects
- Drive data integration strategies with external systems (ERP, portals, third-party services)
- Collaborate with stakeholders to translate business requirements into technical deliverables
- Conduct code reviews, technical assessments, and proof of concepts (POCs)
- Manage release planning, environment configurations, and solution deployments
- Mentor and coach junior developers and act as technical escalation point
**Required Skills & Qualifications**:
- 8+ years of experience in Microsoft Dynamics 365 CE development and solution design
- Strong hands-on experience with C#,.NET Framework, JavaScript, FetchXML, and LINQ
- Expertise in Power Platform: Power Apps (Canvas/Model-driven), Power Automate, and Power BI
- Proven experience integrating Dynamics 365 with Azure Logic Apps, Azure Functions, and RESTful APIs
- Deep understanding of Dynamics 365 security model, entity customization, workflows, plugins, and web resources
- Experience in enterprise-level CRM migration and upgrade projects
- Knowledge of CI/CD pipelines and deployment using Azure DevOps
- Familiarity with Agile/Scrum methodologies and project lifecycle management
- Excellent communication, leadership, and stakeholder management skills
**Preferred Certifications**:
- Microsoft Certified: Power Platform Solution Architect Expert
- Microsoft Certified: Dynamics 365 + Power Platform Developer Associate
- Microsoft Certified: Azure Solutions Architect (preferred for hybrid/cloud solutions)
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