
Metrics & Reporting Analyst
7 days ago
Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.
Job Posting Title
Metrics & Reporting Analyst
**Job Description**:
The Metrics & Reporting Analyst is responsible for supporting the business in decision making and customer service efforts by providing business intelligence services. This role is responsible for acting as a liaison between technology and business partners, and converting data into meaningful and actionable reporting products.
**Responsibilities**:
- Participate in the collection of reporting requirements through intake and prioritization sessions
- Recommend quality and system improvements by analyzing the data issues, maintaining and enhancing data iteration processes, and collaborating with system owners to improve upstream processes
- Create, maintain, and improve new and existing reporting solutions as required by the business
- Facilitate team request intake sessions as a means to collect reporting requirements and determine project prioritization
- Manage a designated group of internal and external clients on behalf of the workforce management team
- Collect, validate, interpret, and organize various types of data into meaningful reports and/or summaries for designated client groups
- Use statistical analysis and best practices to identify risks and opportunities and define reporting solutions
- Other duties as assigned
Required Qualifications
- Bachelor’s degree in business intelligence, reporting analysis/ development, data analysis, or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED required
- 2 years experience in metrics and reporting
- Advanced knowledge of Microsoft Excel and Access tools in addition to familiarity with other reporting technologies
- Must be eligible to work in the United States without need for work visa or residency sponsorship
Preferred Qualifications
- Prior experience with report generating technologies (like Cognos, MicroStrategy, Business Objects, Tableau, etc.)
- Prior experience with data consolidation and modeling
- Experience with writing SQL queries
- Prior PBM experience or experience working with medical claims, pharmacy claims, healthcare and/or benefits data
- Experience in the implementation of quality process improvement efforts
- Experience documenting requirements, creating training materials and working directly with end users
Minimum Physical Job Requirements
- Constantly required to sit, use hands to handle or feel, talk and hear
- Frequently required to reach with hands and arms
- Occasionally required to stand, walk and stoop, kneel, and crouch
- Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Reporting Structure
- Reports to a Manager or Director in Clinical Review, Clinical Programs, Finance, PBM Operations, Pharmacy Audit or Contact Center
Potential pay for this position ranges from $55,400.00 - $83,400.00 based on location, experience and skills.
- To review our Benefits, Incentives and Additional Compensation, visit our
- Benefits Page
- and click on the "Benefits at a glance" button for more detail.
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