Lead Executive, Services, Disadvantaged Families

2 days ago


Singapore NCS National Council of Social Service Full time

[What the role is]

To support team in development of effective services and initiatives in collaboration with Social Service Agencies (SSAs) and other key partners to meet the needs of service users.

[What you will be working on]

1. Support development and management of new and existing services to meet gaps in sub-sectors:

- Support in data collection and management for funded programmes and key initiatives
- Support engagement of SSAs and key partners to understand national strategies and key services in the sub-sector
- Support in analysing the service landscape to identify key needs and gaps in the sub-sector
- Work with SSAs and other relevant stakeholders to develop programmes and initiatives that meet identified needs and gaps
- Assess funding proposals of new programmes in accordance with NCSS’ service and funding priorities

2. Provide secretariat support to NCSS Services Committee
- Manage and provide logistics and secretariat support for monthly Services Committee meetings involving key stakeholders and external parties

3. Manage and provide support relating to IT systems:

- Support in helping partners and teams use or troubleshoot IT systems managed by NCSS
- Support management and oversight of system maintenance

4. Support growth of effective services
- Manage existing funded services
- Assess and evaluate initiatives and programmes implemented
- Advise SSAs on areas relating to service development and improvement
- Work with SSAs and other relevant stakeholders to refine service models and evaluation for approval

5. Division corporate administration
- Support team’s tracking of budget utilisation
- Manage Director’s calendar

[What we are looking for]

Personal Competencies:

- Resilient
- Team player but also able to work independently
- Analytical; Think Critically
- Creative
- Good engagement and interpersonal skills

Skills & Knowledge:

- Project Management Skills
- Research and Basic Statistics Analysis
- Sector/Domain Knowledge



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