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Admin Assistant

3 weeks ago

Singapore ASPIRE ALLIANCE (PTE.) LTD. Full time

**About Us**

At Aspire Alliance, we are committed to delivering top-tier financial solutions through a team

of passionate, high-performing insurance professionals. We believe in supporting our agents

with strong operational backing to ensure they deliver the best service to clients. Join us and

be a vital part of an energetic, driven team that values initiative, efficiency, and excellence.

**About the Role**

We are looking for a dedicated Business Executive / Personal Assistant to provide end-to-end

administrative, event, operations, and sales support to our insurance financial agents. You

will play a critical role in enhancing our team's productivity and ensuring exceptional service

delivery to clients.

**Key Responsibilities**

**Call & Communication Management**
- Handle inbound and outbound calls professionally, including client queries,

appointment bookings, and follow-ups.
- Relay messages between clients and agents accurately and promptly.
- Maintain clear communication records.

**Administrative & Operational Support**
- Manage agents' calendars, schedule meetings, and coordinate internal/external events.
- Ensure all operational activities adhere to regulatory and internal compliance

standards.
- Assist with daily office tasks and documentation.

**Sales & Client Support**
- Prepare sales proposals, presentations, and materials for agents.
- Coordinate with underwriting and admin teams to ensure efficient policy processing.
- Maintain accurate client and sales records using CRM software.
- Provide front-line support to clients and escalate concerns when needed.

**Liaison & Relationship Management**
- Act as the go-between for clients and agents to facilitate clear communication.
- Support agents in follow-ups and client servicing activities.
- Uphold high standards of customer service and professionalism.

**Requirements**:

- Proven experience in a support role, prior experience in admin, insurance, finance, or

customer service is a bonus
- Strong organizational skills
- Excellent communication skills—both spoken and written
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM tools
- Proactive, resourceful, and a team player
- Ability to work independently and handle confidential information