E-commerce Supply Chain Officer/executive
2 weeks ago
You will work closely with the E-commerce, User Experience, Marketing & Operations Teams as part of our 360 customer service initiatives. Where we strive to deliver not just the best products but also the best customer experience both in retail and online.
**Responsibilities**
- Support duties of order processing coordination with various internal parties to ensure all sales orders are fulfilled efficiently and in timely manner
- Handle day to day transactional activities
- Liaise with relevant internal parties to manage and resolve all issues related to order fulfilment
- Work closely with Customer Service team on complex matters concerning order fulfilment
- Ensure that inventory in e-commerce channel is healthy
- Oversee and process all cancelled and exchanged orders
- Handles exceptions in order fulfilment
**Job Requirement**
- Diploma Holder & Above, relevant qualifications in this role will be a plus.
- At least one year working experience in a related field
- Preferably specializing in e-Commerce roles
- Good communication skills
- Team player
- Able to multi-task
- Good organisational skills and meticulous
- Familiar with Microsoft Excel
**Job Types**: Full-time, Permanent
**Salary**: $1,800.00 - $2,600.00 per month
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
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