Retail Store Manager

3 days ago

Downtown Core, Singapore THE GREEN COLLECTIVE SG Pte Ltd Full time

**About The Green Collective SG**

We are an award-winning local social enterprise working towards empowering local businesses. Since our start in 2018, we have worked with over 100 sustainable brands (or Green Kakis as we call them), organized over 100 workshops and talks and enabled small sustainability focused entrepreneurs to grow and scale their business.

While we are still a young company, we have been growing quickly and as a mission driven company, we want to help more consumers discover sustainable products and reduce their footprint on the planet.

**JOB TITLE - The Role: Retail Executive**

As the Retail Executive, you will be responsible for the standards of customer service as well as managing customer experiences within the store including cashiering. You will be working closely with the Operations Executive and other part timers to ensure smooth operations at the Collective.

**What are you expected to do?**

**Customer service and engagement**
- Serves customers by helping them select products.
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
- Greets and receives customers in a welcoming manner.
- Responds to customers' questions.
- Directs customers by escorting them to racks and counters.
- Provides outstanding customer service.
- Documents sales by creating or updating customer profile records.
- Manages financial transactions.
- Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.
- Alerts management of potential security issues.
- Assists with inventory, including receiving and stocking merchandise.
- Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
- Ensure regular updates of the customer communication book
- Manage customer payments queries and other requirements as per SOPs

**What do we provide you with?**

An opportunity to work with one of the hottest sustainable startups in SG
- Competitive compensation with huge chances to grow within the company,
- Being part of a high growth dynamic environment,
- Working directly with experienced co-founders and being part of driving the strategic direction for the Collective.
- Opportunity to grow rapidly and career progression towards a managerial role

**Who are you expected to be?**
- No prior experience required
- Interest and passion to work in a startup environment
- Powerful leading skills
- Independent and decisive skills
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills

**Job Types**: Full-time, Permanent

**Salary**: $2,000.00 - $3,000.00 per month

**Benefits**:

- Employee discount
- Flexible schedule
- Health insurance

Schedule:

- Flexible hours
- Weekend availability

Supplemental pay types:

- Commission pay

**Experience**:

- Retail management: 2 years (required)

Work Location: One location

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