
IT Manager
5 days ago
**IT Manager (Microsoft Dynamics BC)**
**Key Responsibilities**
1. System Management & Optimization
- Lead analysis, customization, and integration of Microsoft Dynamics BC ERP system.
- Ensure system high availability, performance optimization, and firmware/software updates.
- Manage backups, restorations, and third-party vendor collaborations for support.
2. Business Collaboration & Support
- Collaborate with Asia teams, global IT, and vendors to design system functionalities for manufacturing/distribution processes.
- Provide Level 1/2 IT support (e.g., hardware issues, password resets) and document process changes.
3. User & Security Management
- Provision/deprovision user accounts and enforce security protocols to prevent unauthorized access.
4. Project Leadership & Tech Innovation
- Oversee system implementations, testing, and staff training.
- Stay updated on tech trends and recommend new solutions for operational efficiency.
**Key Requirements**
- 4+ years of ERP system administration experience (MS Dynamics BC proficiency required).
- Bachelor’s degree in Computer Science or equivalent experience.
- 4+ years in SQL databases, high-availability environments, and complex system support.
- Familiarity with manufacturing (assembly, 3D printing) and distribution (inventory management) processes.
- Bonus: SOX compliance or Agile/Scrum project experience.
- Strong analytical, problem-solving, and cross-team communication abilities.
- Customer focus, teamwork, innovation, accountability, and talent development.
- Cross-functional collaboration, adaptability to change, and technical foresight.
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