Telesales Executive Insurance

2 days ago

Singapore MAGELLAN OPENSPACE PTE. LTD. Full time

We're looking for friendly, motivated people to join us as **Insurance Telesales Executive**. No experience? No problem We'll teach you everything you need to know.

**Key Responsibilities**

Needs Analysis & Advisory:

- Identify customer needs and match them with appropriate insurance policies.
- **Sales Target Achievement**:Consistently meet or exceed sales targets and campaign KPIs, including call quality.
- **Customer Relationship Management**:Build and maintain strong client relationships, following up on renewals and handling issues professionally.
- **Data Management**:Update and maintain accurate customer data and sales activity logs in CRM systems.
- **Compliance**:Ensure all call interactions and processes comply with company SOPs, regulatory requirements, and industry standards.
- **Cross-selling & Up-selling**:Identify opportunities to offer additional or upgraded insurance products to customers.

Required Skills & Qualifications
- **Communication**:Strong verbal and written communication skills are essential for explaining policies and building rapport.
- **Interpersonal Skills**:The ability to interact professionally and build relationships with clients.
- **Technical Proficiency**:Knowledge of CRM systems and other computer software is necessary.
- **Sales Aptitude**:A proven track record or interest in telesales and achieving sales targets is beneficial.
- **Problem-Solving**:The ability to address customer inquiries and resolve issues effectively.
- **Resilience**:A positive attitude and the ability to handle rejection and work under pressure.
- **Compliance Mindset**:A commitment to following company policies and regulatory guidelines.
- **Minimum education**: GCE ‘A’ Levels, Local Polytechnic Diploma, Bachelor’s Degree (any discipline)

**Why Join Us?**
- Provide training and Courses
- Professional development and leadership pathways
- Supportive, collaborative work culture
- Meaningful career that makes a difference in people’s lives

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