Assistant Restaurant Manager

5 days ago


Singapore OSVALDO FAMILY'S KITCHEN PTE. LTD. Full time

**Job Description
- Assist the Directors in overseeing all aspects of the restaurant, including but not limited to, employee scheduling and inventory management.
- Ensure exceptional customer service by training and coaching staff on proper service techniques, resolving customer complaints, and ensuring a positive dining experience.
- Maintain high standards of food quality and enforce compliance with health and safety regulations, including proper food handling and sanitation procedures.
- Supervise and support the restaurant staff, including servers, bartenders, hosts/hostesses, and kitchen staff, by providing ongoing training, guidance, and performance evaluations.
- Assist with onboarding, and training new employees, ensuring they are equipped with the knowledge and skills necessary to perform their duties effectively.
- Collaborate with the kitchen staff to ensure timely and accurate food preparation, monitor food presentation, and address any issues or concerns related to food quality or customer satisfaction.
- Handle cash transactions, manage financial processes, and maintain accurate records of sales, expenses, and inventory.
- Implement and enforce restaurant policies and procedures, including dress code, employee conduct, and operational guidelines.
- Monitor and maintain the cleanliness and organization of the restaurant, including dining areas, restrooms, and kitchen facilities, to create a safe and welcoming environment for both staff and customers.
- Stay updated on industry trends, competitor activities, and customer preferences to identify areas for improvement and implement innovative strategies to enhance the restaurant's performance.

**Requirements
Strong leadership and management skills

Possess experience working in Italian restaurant preferably

Exceptional customer service skills

Expected to start in January 2025



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