Operations Specialist

**Some careers grow faster than others.**

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life in Singapore is the combination of AXA Singapore and HSBC Insurance. Here you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank.

Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as an** Operations Specialist.**

**Principal Responsibilities**
- Management end to end as project lead in Insurance Sub Value Stream, and demonstrate the good governance to meet exacting timescales necessary to comply with HSBC project management standard using Agile methodology
- Responsible for material to present in local sub value stream steering committee chaired by Chief
- Delivery Lead or Head of Transformation on the progress and manage multiple work streams in Sub Value Stream mobilisation and agile transformation, driving weekly project working group
- Proactively update senior management team on the risk, issues, milestone and escalation or recommendation path to Green1, ensuring the scope, cost, timeline are effectively managed good control project timeline governance
- Defining the approach and dealing with complex requirements and unique projects, often in multiple initiatives and work stream
- Achieving benefits as per strategic goals which are set out in the business case
- Management of stakeholders both at C suits level, and also working team
- Working with multiple delivery and business partner teams to drive the SVS mobilisation outcomes
- Good understanding of Singapore Insurance Business and drive governance through Business
- Transformation Management Framework, Business Case, User Story, and tools like Jira, Confluence
- Status Report and Analytic tools
- Working under Agile Methodology to driving a culture of achievement within Agile Culture
- Handles the operations and administrative duties of the Enablement Team
- Provide support and works in partnership with the different Sub Value Streams on a daily basis
- Able to in depth details work analysis on Business requirement both process and systems changes, and drive toward committed Business & customer outcome includes proposed Win-Win solutions for Customers and workarounds to have impactful to end to end business

Requirements

**Requirements**:

- Min. 5 years experiences in program management
- Experiences in insurance industry is highly preferred
- Good communication skills
- Good stakeholder management

To be considered for this role, the relevant rights to work in Singapore is required.

**You’ll achieve more when you join HSBC.**

Issued by The Hongkong and Shanghai Banking Corporation Limited.