Sales Admin Coordinator

3 days ago

Singapore MANITOU ASIA PTE LTD Full time

**GENERAL ACCOUNTABILITY**:

- Liaise and coordinate with customers and dealers on sales orders, queries and feedback
- To handle customers’ and dealers’ parts enquiries
- To manage customers’ and dealers’ parts ordering process
- Support all sales activities: from preparation, documentation, shipment to invoices and filing
- Liaise with warehouse for packing instruction and shipment collection from forwarder
- Stock planning and purchase
- Any other job duties as assigned by supervisor

**DUTIES AND RESPONSIBILITIES**:

- Prepare and process quotation, sales orders, invoices and shipment documentation for customers and dealers
- To attend to customers and dealers enquiries on pricing, delivery, lead time and others
- To arrange the delivery and shipment of parts orders and update customer of progress
- Check data accuracy in orders and invoices
- Maintain and update sales and customer records
- To follow up on customers’ outstanding orders
- To place and follow up of purchase orders with Factory and suppliers
- To receive the parts into the system
- Providing and assist the sales team in sales issues
- To provide other support to the parts team when necessary

**EDUCATION**:

- Minimum Diploma, Bachelor's Degree/ Professional Degree preferred

**EXPERIENCE**:

- Minimum 2 years of job experience as sales coordinator for spare parts, preferably in equipment industry
- Experiences in dealing with overseas dealers or customers
- Bilingual in English and Mandarin to liaise with mandarin speaking business associates
- Good interpersonal and communication skills

**COMPETENCIES AND SKILLS**:

- 2 years relevant working experience

**INTERNAL/EXTERNAL CONNECTIONS**:

- Relations / Environment:

- Internal:

- Manitou Asia Service department
- Manitou Asia Sales department
- Manitou Asia Warehouse department
- Manitou Asia Accounts Department
- Manitou BF Parts department
- Gehl / Mustang and CE Attachments Parts department
- External:

- Network: Dealers, Manitou Asia subsidiaries
- End users / customers
- Suppliers
- Other service providers

**LOCALISATION AND EXPECTED TRAVEL**:

- This position is based in Singapore.

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