
Customer Success Assistant
1 week ago
**Work Time Profile**:
Monday to Friday, 9.00AM to 5.00PM
Hybrid work
**Company Benefits**:
- Staff Lunch
- Training and Development Opportunities
- Quarterly Profit-Sharing
- Staff Discounts on Seafood Purchases
- Medical Benefits
- One-way Shuttle Service to Jurong East Mrt
- Confirmation Seafood Hamper
**Responsibilities**:
- Ensure timely and accurate vendor payments through effective communication and coordination
- Streamline invoice processing by collaborating with internal stakeholders
- Ensure compliance with GST regulations through accurate and timely e-filing of GST and invoices
- Support the timely preparation for GST top-up by managing import permit filings and extractions
- Assist with the weekly payment process and prepare necessary documentation
- Prepare a working file for Singapore Customs & Singapore Food Agency (SFA) to key in purchase invoices
- Build strong customer relationships by proactively resolving payment issues and ensuring a smooth payment experience
- Accurately and timely disseminate statements/invoices to the correct Person-In-Charge (PIC), adhering to credit terms
- Collaborate with customer managers to address overdue payments and mitigate credit risks
- Provide weekly updates on AR to customer managers to support informed decision-making
- Efficiently manage daily cash and cheque collections, ensuring accurate recording and timely bank deposits
- Conduct thorough reviews of daily receipts to identify and resolve any discrepancies
- Perform audit checks on signed invoices for easy retrieval upon customer requests
- Ensure all AR invoices are properly filed and stored for future reference
**Job Requirements**:
- Diploma in any field
- At least one year of work experience
- Positive and proactive attitude with a strong work ethic
- Ability to adapt to changing priorities and work under pressure
- Strong ethical and professional conduct
- Strong communication and interpersonal skills
- Good organisational and time-management skills
- Attention to detail
- Ability to work independently and as part of a team
**Job Types**: Full-time, Permanent
Pay: From $2,600.00 per month
**Benefits**:
- Employee discount
- Food provided
- Professional development
- Work from home
Schedule:
- Monday to Friday
**Education**:
- Local Polytechnic Diploma (required)
**Experience**:
- customer service related: 1 year (required)
Work Location: In person
Expected Start Date: 03/02/2025
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