Sales & Operations Assistant

6 days ago

Sembawang, Singapore Widos Technology (Asia Pacific) Pte Ltd Full time

**Responsibilities**:
Sales Support:

- Prepare quotations for customers
- Generate sales orders accurately and promptly.
- Manage order fulfilment.
- Process invoices and delivery orders, ensuring timely payments and deliveries.

Logistics Coordination:

- Coordinate with the freight forwarder to ensure timely and efficient deliveries.
- Prepare import/export shipping documents for customs clearance.
- Track shipments and proactively address any delays or issues.
- Communicate order status updates to customers as needed.

E-commerce Support:

- Prepare and upload product listings with accurate content to e-commerce platforms (Carousell, Shopee, Shopify).
- Manage inventory levels and update listings accordingly.
- Respond to customer inquiries via e-commerce platforms.

Customer Service:

- Attend to walk-in customers.
- Provide general customer support and information regarding orders and products.

**Requirements**:

- Minimum 1-2 years of experience in sales support, order processing, or logistics coordination.
- Keen interest in DIY Tools is advantageous
- Excellent communication and written skills in English.
- Strong proficiency in Microsoft Excel and other relevant software.
- Meticulous attention to detail and accuracy in handling paperwork.
- Excellent organizational skills and ability to manage multiple tasks effectively.
- Ability to prioritize workload and meet deadlines in a fast-paced environment.
- Experience working in a small-medium enterprise (SME) is preferred.

**Other details**:

- 5-day work week
- Working hours from 8.45am - 6.15pm
- Near to Sembawang MRT

**Job Types**: Full-time, Permanent

**Salary**: $2,300.00 - $2,700.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

Work Location: In person

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