Benefits Consultant

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
**Team Summary**
The Visa Benefits Team in Asia Pacific is an integral part of the Total Rewards Function of the People team and works closely with its Visa Compensation Team members, partnering with country People Business Partners to support the business people strategy of attraction and engagement. At Visa, our people are more than just employees and we recognize that everyone brings their whole self to work. Therefore, this role will be pivotal to sustain Visa s commitment in providing innovative employee benefits that cares for our people with The Whole You in mind.

**What a Regional Benefits Program Manager does at Visa**:
The overarching objective of this role is to manage the suite of employee benefits programs and the vendors that support them to ensure that employees are well supported whenever they need to access these benefits.

Key Responsibilities
- Manages benefits program design and renewals, including stakeholder alignment.
- Oversees benefits enrolment/offboarding processes and address issues that arise.
- Provides/proposes solutions for employee benefits queries, escalations or benefits access issues.
- Designs, organises and/or delivers employee communication plans and benefits program intranet site.
- Oversees benefit vendors relationships, deliverables, contract renewals and address service and compliance issues that may arise.
- Manages third-party benefit Apps onboarding and/or annual compliance review.
- Manages required internal/external benefits reporting and ensures partner functions (e.g. Payroll, Finance) are aligned to meet required deadlines.
- Design and implement data-related benefits reports/dashboards to gain insights and predict business and employees needs.
- Enable effective decision-making by retrieving and aggregating data from multiple (often disparate) sources and compiling it into a digestible and actionable format.
- Supports/jointly-lead any Total Rewards or Benefits projects.

**Why this is important to Visa**

Employee Benefits is a key component of the Total Rewards people strategy and thus this role will directly contribute to the deployment of this strategy. This role will also critically support employees and/or their dependents whenever medical need arise and support an employee going through an important life stage.

**Projects you will be a part of**:
At Visa, we are committed to providing employees benefits that will match a diverse set of circumstances in an everchanging landscape. This role will be involved not just in managing benefits but also with reviewing benefits trend and analysing benefits utilisation that will inform us of making impactful employee benefits evolution.
- This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs._

**Qualifications**:
**What you will need**:

- Minimum University Degree or equivalent.
- 8 years working in HR within which 6 of those recent years are specialising in employee benefits in an MNC environment.
- High level of integrity, respect and empathy for others.
- Accuracy and attention to detail with a strong sense of risks mitigation.
- Ability to take initiative, solutions orientated and manage multiple work activities/projects to timely completion.
- Good communication and relationship-building skills and enjoys collaborating and working with different cultures.

**What will also help**:

- Ability to work in a fast-paced and deadline-driven environment.
- Strong knowledge of MS Office Excel, including Macros and VBAs.
- Experience in producing and integrating complex business dashboards using Tableau or Power IB.
- Familiarity with Workday and benefits management tools is desirable.
- Good project management skills.

Additional Information

Visa has adopted a COVID-19 vaccination policy. As a condition of employment, all employees based in Singapore are required to be fully vaccinated for COVID-19, unless