Account Director, Talent Solutions

**Company Description**:
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun - where everyone can succeed.

Join us to transform the way the world works.

**Job Description**:

- This role is based in Singapore.At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

We are looking for an **Account Director **to join our team as a trusted adviser with a relentless focus on bringing value to our customers within **Indonesia **. You will be responsible for helping our clients be successful in their talent strategies through conducting Executive-level commercial discussions related to the renewal and expansion of LinkedIn Talent Solutions (Hiring, Learning). In order to ensure our customers generate the highest return on their investment, you will ensure that the solutions are being utilized effectively and, ultimately, will provide compelling recommendations for additional investments and renewals in LinkedIn.

**Responsibilities**:

- Research Customer’s business and prepares thoughtful questions and insights in advance of customer meetings.
- Ask layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-level detail.
- Build relationships with multiple stakeholders (vertically and horizontally) across the Customer’s organization.
- Shift communication style and content to fit the needs of different stakeholders.
- Lead with Solutions and not products, when making recommendations aligned to Customer objectives.
- Sell with Integrity.
- Drive customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together.
- Use data and insights to support investment recommendations or overcome customer objections.
- Proactively mitigates churn risk by adopting a smart, customer-centric approach.
- Engage customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI.
- Drive Customer growth by proactively identifying opportunities to deliver greater customer value.
- Map all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy.
- Agree to joint accountability with colleagues and cross-functional teams for optimal customer success.
- Practice humility and ask for help from colleagues when faced with a challenge or the unknown.
- Operational excellence involving Territory and Account Planning, Forecasting, and Quota Attainment.
- Follow best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles.

**Basic Qualifications**:

- 5+ years of applicable quota-carrying/sales experience
- Business fluency in Bahasa Indonesia and English due to local market needs

**Preferred Qualifications**:

- Experience selling to Indonesia customers
- Experience selling HR solutions
- Ability to multi-thread and find new business opportunities within existing accounts
- Ability to find and manage high-level business in an evangelistic sale environment
- Ability to gather and use data to inform decision making and persuade others
- Ability to orchestrate the closure of business with an accurate understanding of prospect needs
- Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors
- Knowledge of software contract terms and conditions with the ability to create fair transactions
- Experience carrying a revenue target with the ability to develop compelling strategies that deliver results
- Excellent communication, negotiation and forecasting skills

**Suggested Skills**:

- Discovery of Customer Objectives
- Solution selling
- Multi-threading
- Influencing CxO stakeholders
- Prioritization & Planning