Governance Operations Project Intern

16 hours ago

Singapore TikTok Full time

Global Operations
Governance Operations Project Intern (TikTok Shop - Seller Governance) - 2025 Start (BS/MS)

**Location**:
Singapore
Employment Type:
Intern
Job Code:
A204507

**Responsibilities**:
About the Team
E-commerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. Our mission is to provide world-class service and experience for customers, sellers, and creators.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

**Responsibilities**:

- Analyze platform data to identify policy violations, abnormal behaviors, and operational leakage.
- Investigate circumvention tactics and identify gaps in SOPs or detection models.
- Propose data-backed solutions to close enforcement or process loopholes.
- Support enforcement actions and platform sweeps in line with policy requirements.

**Qualifications**:
**Minimum Qualification(s)**:

- Currently pursuing or recently completed a Bachelor’s degree.
- Detail-oriented with a strong sense of curiosity and critical thinking.
- Ability to work independently and follow through on investigative tasks.

**Preferred Qualification(s)**:

- Experience in e-commerce or technology-related roles or prior exposure as an online seller or content creator on platforms such as TikTok Shop, Shopee, or Lazada.
- Strong analytical skills with proficiency in Excel and/or SQL.
- Interest in platform governance, risk, or operational policy.
- Ability to thrive in a fast-paced, ambiguous environment.

Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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