Partnership Projects

1 week ago

Singapore AIA Hong Kong and Macau Full time

Partnership Projects & Governance, Consultant page is loaded## Partnership Projects & Governance, Consultantlocations: Singapore, SG-AIA Singaporetime type: Full timeposted on: Posted Todayjob requisition id: JR-61013**FIND YOUR 'BETTER' AT AIA***We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.**We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.***If you believe in better, we’d love to hear from you.****About the Role**We are seeking a dynamic and experienced professional to lead and manage the daily operations across multiple sales channels, while driving strategic projects, business analysis, and performing testing on the initiatives. This role is critical in ensuring operational excellence, supporting transformation efforts, and enabling agile responses to a fast-paced and evolving insurance landscape.**WHAT YOU WILL DO:****Sales Channels Operations Management*** Oversee daily operations across various sales channels (e.g., brokerage, bancassurance, digital, direct).* Ensure timely resolution of operational issues and support channel performance.* Collaborate with internal and external stakeholders to optimize workflows and service delivery.**Project Management*** Develop comprehensive business cases to support new initiatives, system enhancements, or process changes.* Perform cost-benefit analysis, ROI projections, and risk assessments.* Present business cases to senior leadership and governance committees for approval.* Lead and manage cross-functional projects from initiation to implementation.* Develop project plans, track milestones, manage risks, and ensure timely delivery.* Liaise with business units, technology, product, compliance, and other departments to ensure alignment.**Business Analysis*** Gather and analyse business requirements from stakeholders.* Translate business needs into functional specifications and process improvements.* Conduct impact assessments and feasibility studies for new initiatives.**Testing & Quality Assurance*** Coordinate and execute User Acceptance Testing (UAT) for system enhancements and new initiatives.* Develop test cases, manage defect tracking, and ensure quality delivery.* Work closely with technology and vendors to ensure system readiness and stability.**Training & Presentation*** Develop and deliver training materials and sessions for internal teams and sales channels.* Conduct presentations to senior management, project stakeholders, and channel partners.* Support change management efforts through effective communication and knowledge

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