Project Director, Project Leadership

**Project Director, Project Leadership**:
**Date**:13 Jan 2025

**Location**: Singapore, Singapore

**Company**:Singtel Group

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Project Director / Delivery Lead (Engineering), you will be responsible for leading, overseeing, managing and implementing multiple IT/ Engineering projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements.

You will also manage a project team across different functional areas and lead pre-sale activities to responding to tenders; managing staff’s performance, feedback and morale; taking ownership of staff’s project assignments; taking full accountability of projects’ development milestones and project financials.

What will you do?

Project & Service Management
- Review the project lifecycle (initiation, plan, execution, completion)
- Review project schedules, quality plans, budgets, and communication and risk management plans
- Manage issues arising out of scope definition and disputes that impacted scope, schedule and cost
- Manage project financials, ensuring project cost/ revenue forecast is done accurately
- Oversee the implementation of the project with regard to schedules, budget, manpower and quality
- Resolve project overrun issues
- Monitor and report on project management progress to Senior Management and Customer
- Manage resources in terms of mobilising resources during different periods of time from team to team to maximise productivity or minimise wastage
- Lead the project and service team on smooth project transition to operation in accordance to customer requirement and processes.
- Manage project operation and ensure service level is maintained without financial penalty and security incident due to negligent or lack of awareness

Customer/Vendor/ Stakeholder Management
- Manage contracts and subcontractors
- Effectively engaged stakeholders in project decisions and execution
- Build long-term customer relationships by anticipating and exceeding customer’s expectation
- Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs

Business Development
- Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
- Participate in tenders and contribute to tender proposal, provide inputs in project delivery effort, risks and review compliance to tender requirement
- Be involved in pre-sale activities and provide leadership to the project team to ensure that proposals/ enhancements are fully analysed and evaluated for benefits and cost

Team Management
- Participate in leadership activities and providing performance feedback and developmental coaching
- Monitor and improve team performance, conduct team building, providing leadership, coaching, and performance management
- Build, lead and motivate a high performing team with innovative culture
- Lead, guide, manage and motivate the projects’ team members in delivering quality project works, eliminating project exceptions and delighting the customers
- Plan for optimal use of resources across teams comprising of Project and Technical competencies
- Manage performance review of team and maintain open communication with team for feedback on continuous improvement
- Plan and develop team members to achieve their individual career development plan
- Ensure high individual and staff billability
- More than 15 years of project management experience
- Experience in managing projects in defence, homeland security and public sector are highly encouraged to apply.
- Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques
- Ability to lead, develop and maintain respectful and trusting relationship
- Flexibility to travel as and when required
- Degree in Engineering, Computer Science or equivalent

[Singaporeans only]

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.