Senior Administrator

Position: Administrator/Senior Administrator - Registrar and Transfer Agency Services

Location: Singapore

The Maples Group is a standard bearer in financial and legal services, trusted by many of the world’s largest hedge fund managers, private equity firms and international corporations.

Our distinction flows from our carefully curated team: 2,000+ professionals characterised by tenacity, ethics and exacting excellence. We hire smart and sharpen smarter, arming talent with best-in-class resources and skills. Operating in key financial centres across the Americas, Asia, Europe and the Middle East, our international presence offers a unique springboard for career development and cross-cultural immersion. Our side-by-side financial and legal services are similarly ripe for interdisciplinary learning and growth.

Who We Seek

Our merit-based culture suits professionals in pursuit of boundless careers and lives. Beyond their acumen, team members are collaborative and conscientious, bringing a healthy sense of drive and purpose to each interaction and to all aspects of their work.

About the Role

The Senior Administrator reports to the Vice President and supports the Investor Services department. Its tactical responsibilities feed one larger objective: to be part of an RTA team dedicated to providing excellent client service to our client base.

Primary responsibilities include:
**Client Work and Client Service**:

- Trade Processing and Account Data maintenance, ensuring all records are processed timely and accurately on our TA platforms;
- Review of investor trade documentation (Subscriptions, Redemption, Transfer documents) and gathering all the relevant supporting documentation including FATCA/KYC;
- Updating and maintaining MaplesFS databases for new funds and for changes in information for existing funds;
- Assisting team members with general administrative tasks and liaising with other departments as required;
- Accurately tracking and monitoring all Investor related queries and requests on behalf of our clients;
- Being the first point of contact for our clients and their Investor Service needs.

**Training and Development**:

- Demonstrating a commitment to acquiring new capabilities, constantly striving to improve performance;
- Proactively seeking out and taking advantage of training and development opportunities;
- Developing a continuous learning plan with the consent of their Vice President.

**Risk Management**:

- Acting in accordance with internal policies and procedures, consulting with others as appropriate;
- Delivering engagements on time, and to the full satisfaction of the Vice Presidents and client;
- Exhibiting integrity and confront unethical actions;
- Maintaining and promoting corporate values in conducting internal and external business activities and when interacting with colleagues;
- Adhering to the highest individual ethical and social standards when dealing with colleagues and clients;
- Being aware of the sensitivity of information and treat it appropriately;
- Demonstrating a high productivity level in work through time and cost control.

**Business Management**:

- Consistently producing high volumes of work whilst maintaining a proficient performance on the job;
- Producing accurate, neat, thorough work;
- Having a strong attendance record;
- Grasping instructions quickly and accurately and solving novel or problem situations easily, communicating and obtaining consents from the Vice Presidents as appropriate;
- Withstanding pressure and remaining calm in high workload environments and other conflict situations;
- Being effective in organising own work, showing an ability to meet deadlines;
- Developing effective working relationships with the appropriate level of client staff;
- Responding promptly and professionally to requests for assistance.

Other
- Ad-hoc projects, as required

What You Bring
- A Degree holder with 1 - 3 years’ experience in Financial services or similar field;
- Problem solving skills;
- A good team player but also being able to work independently;
- Good oral and written communication skills;
- Flexible and adaptable to change;
- Positive attitude & energy;
- Strong technical skills.


Benefits & Rewards

The most enduring professional relationships are reciprocal relationships. The Maples Group prioritises employee health and wellbeing. Depending on your location, we offer a range of benefits, including:

- Comprehensive health coverage (medical, dental and optical)
- Competitive vacation packages
- Educational assistance and professional development programmes
- Savings or pension plan
- Life insurance
- Travel insurance
- Global mental wellness programme
- Social events

About the Maples Group

Over five decades, the Maples Group has grown from modest beginnings into one of the world's preeminent professional services firms, offering specialised fiduciary, fund administration, regulatory and compliance, entity formation and management and lega