
Service Desk Engineer L1
2 weeks ago
including hardware/software, passwords, and printer problems.
- Be required to perform 24 X 7 shift work in support of operational IT related mission/after
duty hours on call/emergency requirements.
- Shift work is required..
**CORE COMPETENCIES**:
- Analysing
- Delivering Results and Meeting Customer Expectations
- Achieving Personal Work Goals and Objectives
- Working knowledge of a range of diagnostic utilities, including incoming
transactions/telephone recording monitoring tools/utilities.
**EXPERIENCE/KNOWLEDGE & SKILLS**
- Excellent communication skills and telephone manner. (Interpersonal skills, with a focus on
listening and questioning skills)
- Excellent organisational skills
- 0.6 to 1 years previous IT Service Desk and/or Call Centre experience required
- Managing incidents including business expectations and communication
- Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and
Office 2007
- Responsible for monitoring, operating, managing, troubleshooting and restoring to service
any terminal service client, personal computers (PC) that has authorized access to the
network.
- When the restoration is beyond the scope of the Service Desk Agent he/she will escalate the
issue/problem to proper tier 2 and 3 support team members
- Develop trends by monitoring and analysing incoming calls, problems and support requests
- Perform post-resolution follow ups to help requests
- Reinforce SLAs to manage end-user expectations
- ITIL Knowledge will be a plus
Pay: $1,629.32 - $2,300.00 per month
**Experience**:
- Service desk Engineer: 1 year (preferred)
Work Location: In person
-
Service Desk Engineer
2 weeks ago
Woodlands, Singapore Rapsys Technologies Full timeProvides Service Desk support as defined by first response/Tier 1 support. including hardware/software, passwords, and printer problems. duty hours on call/emergency requirements. - Shift work is required.. **CORE COMPETENCIES**: - Analysing - Delivering Results and Meeting Customer Expectations - Achieving Personal Work Goals and Objectives - Working...
-
Pm Service Engineer
7 days ago
Woodlands, Singapore ENTi Pte Ltd Full time**Job description** 1. We need PM service engineers who have an engineering background and experience. 2. PM service, bead blasting. 3. Report to supervisor with the work completion report as per the instruction of the supervisor 4. Support other teamwork together. **Job Types**: Full-time, Permanent **Job Types**: Full-time, Permanent,...
-
Service & Application Engineer #65214
1 week ago
Woodlands, Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type: Manufacturing/Precision Engineering - Position Title**:Service & Application Engineer**: - Working Location: Woodlands - Working Hours: 5 days (Monday - Friday, 8.30 am - 6 pm OR 9 am - 6.30 pm) - Salary Package**:Up to $4,500 + Performance Bonus + OT**: - Duration: Permanent **Key Responsibilities** - Assist in robot teaching...
-
Service Engineer
2 weeks ago
Woodlands, Singapore Hach Full timeManage the service support for the accounts assigned, achieve high customer satisfaction rating and Service revenue target. - Use established ISO work instructions to provide installation, repair, calibration, certification and preventative maintenance services for all Hach brands equipment. - Maintain accurate service records and documentation. - Provide...
-
Service Engineer
6 days ago
Woodlands, Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time $3,500 - $3,780 per yearService Engineer (Semiconductor) 5-day work week | S$ 3,500–3,800 | Woodlands We're seeking a skilled Service Engineer to install, maintain, and troubleshoot Semiconductor Equipment in a Cleanroom Environment Key Responsibilities: Perform Installation, Startup & Commissioning of semiconductor equipment Diagnose, Troubleshoot & Repair machinery to...
-
Project & Service Engineer
1 week ago
Woodlands, Singapore Hansin Solutions Pte Ltd Full timeField servicing, installation, commissioning and troubleshooting of fire fighting systems and equipments (mainly mechanical, piping & electrical equipment) - Conduct training to customers on products - Provide customer service supports - Any other ad-hoc duties given - Able to work independently - Relevant servicing experience in similar industries is...
-
Woodlands, Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time $3,000 - $3,800 per yearElectrical Engineer | Project Engineer | Up to $3.8k | Woodlands Salary Range: $3000 - $3800 Working location: Woodlands Link Working Hours:Monday to Friday (8.30am – 5.30pm) Alternate Saturdays (8.30am – 3pm) Responsibilities:Provide technical expertise to support end-to-end project management, from tender estimation, project scoping,...
-
Customer Service Representative
2 days ago
Woodlands, Singapore ALL FOR PORTS Full timeThe Customer Service Representative will play a vital role in ensuring seamless customer experiences and resolving technical issues within the mechanical domain. Responsibilities include: - Utilize fundamental mechanical knowledge to troubleshoot and resolve on-site problems efficiently. This could involve planning, scheduling, resource allocation, risk...
-
Engineer Test Engineering
4 days ago
Woodlands, Singapore GLOBALFOUNDRIES Full timeAbout GLOBALFOUNDRIES GLOBALFOUNDRIES is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GLOBALFOUNDRIES makes possible the technologies and systems that...
-
Pm Engineer
5 days ago
Woodlands, Singapore ENTi Pte Ltd Full time**Job description** 1. We need PM service engineers who have an engineering background and experience. 2. PM service, bead blasting. 3. Report to supervisor with the work completion report as per the instruction of the supervisor 4. Support other teamwork together. **Job Types**: Full-time, Permanent **Job Types**: Full-time, Permanent,...