Technical Lead/contract/east

1 week ago


Singapore RMA CONTRACTS PTE. LTD. Full time

**Job Title: Technical Lead**

**Job Type: Contract - 12 Months(Extendable)**

**Job Location: East, Singapore
**Responsibilities**:

- Respond to production emergencies in a timely manner based on organisation Service Levels as indicated in the Period Contract. This includes bringing up the server (in a crash) or system processes, fixing problems or finding workarounds.
- Diligently perform routine checks and to escalate to the Project Manager any anomaly detected.
- Follow through every issue / problem till closure; and complete the necessary documentation as required.
- Assist users and answer queries regarding the supported operational systems.

**Job Requirements**
- Bachelor’s degree in Information Technology (IT), Computer Engineering, Computer Science or equivalent.
- Knowledge in cloud-based platforms and implementations in platforms such as AWS.
- Work experience in RabbitMQ and Redis message-broker implementations.
- A good command of English and effective communications skills to be able to interact with project teams, end-users to gather user requirements, communicate the proposed solution, conduct user acceptance testing, end-user training, and trouble resolution with helpdesk agents and external vendors.

This is an outsourced role


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