IT Analyst/contract/east

1 day ago

Singapore RMA CONTRACTS PTE. LTD. Full time

**Job Title: IT Analyst**

**Job Type: Contract - 10+ Months**

**Location: East, Singapore
**Responsibilities**:

- Respond to production emergencies in a timely manner based on Service Levels as indicated in the Period Contract. This includes bringing up the server (in a crash) or system processes, fixing problems, or finding workarounds.
- Expected to diligently perform routine checks and to escalate to the Project Manager any anomaly detected.
- Should show the initiative to alert and conduct troubleshooting together with other system engineers, database administrators (DBA), and outsourced vendors.
- Shall be committed to meet the Service Level Agreement (SLA) timelines.
- Follow through every issue/problem till closure, and complete the necessary documentation as required.
- Assist users and answer queries regarding the supported operational systems.

**Job Requirements**
- Bachelor’s degree in Information Technology (IT), Computer Engineering, Computer Science or equivalent.
- TWO (2) years of work experience in IT development, with exposure to end-to-end software development lifecycle (SDLC - system analysis and design; full-stack development and testing; and operational support and maintenance).
- Experience in analysis, design, and integration for integrated systems, including developing file interfaces.
- Work experience in development and maintenance support on the below technical skill sets:

- ASP.NET, C#.NET, JavaScript, AJAX, HTML 5, CSS, JQuery, JSON, XML, BOOTSTRAP
- Web Services development and integration using SOAP and/or REST-based web services Framework including.Net Core and MVC (preferably with.Net Framework 4.7.2 and above), Webhooks.
- Shall have work experience in Microsoft SQL Server and be proficient in writing optimized SQL queries / stored procedures.
- Have work experience in analytical tools, preferably Splunk.
- Have work experience in cloud-based (AWS/Azure/GCP) implementations.
- Have work experience in batch scripting (.bat and.vbs).
- Have experience in the development of a microsite for searching & viewing digital materials, bot-based message communications.
- Good command of English and effective communications skills to be able to interact with project teams, and end-users to gather user requirements, communicate the proposed solution, conduct user acceptance testing, end-user training, and trouble resolution with helpdesk agents and external vendors.

**This is an outsourced role.

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