Retail Sales Associate

7 days ago

Singapore Birkenstock Group B.V. & Co. KG Full time

BIRKENSTOCK is a global lifestyle brand that stands for quality, function and all-round well-being. The historic roots of this long-standing family-run company can be traced back to the year 1774. Nowadays, the product portfolio comprises sandals and closed shoes, accessories, natural cosmetics as well as beds and sleep systems. With more than 5,500 employees, BIRKENSTOCK is the German shoe industry’s largest employer. BIRKENSTOCK has 16 locations in Germany, with privately-owned distribution companies in Europe, Asia and the USA.

For our Singapur Sales at the Singapur location, we are looking for an

**Retail Sales Associate (M/F/d)**

We are looking for a highly motivated and customer-oriented retail sales associate to join our team. The sales associate will be responsible for providing exceptional customer service, assisting customers with product selection and purchase, and maintaining a clean and organized store environment.

YOUR TASKS:

- Greet and assist customers in a friendly and professional manner.
- Listen to customer needs and provide suitable product recommendations and information.
- Retrieve merchandise from sales floor, stock room, or other inventory locations.
- Process customer transactions accurately and efficiently using a point-of-sale (POS) system.
- Maintain a clean and organized store environment, including restocking shelves and maintaining visual merchandising standards.
- Assist in inventory management, including receiving and restocking merchandise and conducting physical inventory counts.
- Meet or exceed sales targets and customer service goals.
- Handle customer complaints and issues in a timely and professional manner.
- Assist in completing administrative tasks (e.g., prepare and process shipments)
- Perform other duties as assigned.

YOUR PROFILE:

- High school diploma or equivalent qualification.
- Previous retail experience preferred.
- On-the-job training provided.
- Excellent verbal communication skills.
- Excellent active listening skills.
- Customer-first mindset
- Proficient in Microsoft Office and point-of-sale (POS) systems
- Ability to work a flexible schedule, including weekends and holidays.
- Passion for fashion & lifestyle brands.
- Prolonged periods of standing and walking throughout the retail space.
- Ability to lift up to 20kg.

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