Raffles Hotel Singapore

**Company Description**

The position is responsible for achieving and maintaining the highest standards of food preparation quality and guest satisfaction. Main responsibilities include, but not limited to quality and cost control whilst upholding high levels of hygiene and sanitation.

Primary Responsibilities

Food Quality
- To be responsible for monitoring food quality and consistency to ensure that the food presented to our guest is of the highest quality standards.
- Supervises and monitors kitchen operations, working with yield testing, product identification and that the proper rotation and labelling is followed according to guidelines and product specifications.
- Works closely with receiving and storeroom; ensures that goods received are of the standard quality and meets hotel’s specifications.
- Constantly assesses freshness, presentation and temperature of food served.

Cost Control
- Ensures food portioning, serving, requisitions and receiving from stores are properly controlled in line with Standard Operating Procedures in order to minimise wastage.

Hygiene And Sanitation
- To be responsible for personal hygiene and grooming in accordance to Raffles Hotel Singapore standards, National Environmental Agency standards and HACCP guidelines.
- Enforces the highest standards of cleanliness, hygiene and sanitation in kitchens. This includes working areas including, but not restricted to; refrigerators, freezers, ceiling, walls, floors, shelving working tables and working utensils such as carving boards, slicer, mixers, blenders, cutters, woks, pots, pans, etc.
- Ensures that all equipment is hygienically stored in its designated area.
- Ensures that all perishable items are stored quickly and efficiently, items are utilised completely to avoid wastage and ensures ingredients are always fresh and within its expiry date.
- Prevents using spoiled or contaminated products in any phase of food preparation. Colleagues who are ill or suffering from an infection should be not involved in the preparation or handling of food.

Works As Part Of The F&B Culinary Team
- Ensures smooth and effective communication amongst the kitchens and with other departments.
- Ensures that all deadlines set by supervisors are met.
- Participates in training activities to improve knowledge and skills.
- Follows guidelines provided in employee handbook.
- Understands workplace safety and health procedures, HAACP standards and emergency procedures.

Involvement In Wider Job Function Relationships
- Maintains collaborative working relationships with colleagues, supervisors and managers.
- Builds guest loyalty and develops a professional relationship with local guests and regular patrons.
- Continually improves product through obtaining feedback from guests and patrons.
- Upholds Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
- Follows sustainable procedures and practices that supports ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
- Performs any other duties and responsibilities that may be assigned.

**Qualifications**
Profile

Knowledge and Experience
- Minimum Professional Certificate in a Culinary-related field.
- Minimum of 2 years of relevant experience in the Food & Beverage industry (hotel and free standing restaurant) in similar position, preferably in a reputable establishment or celebrity chef restaurant.
- Proficient in written and conversational English.
- Prior work experience in Singapore or South East Asia preferred.

Competencies
- Good interpersonal skills with ability to communicate with all levels of colleagues.
- Service oriented with an eye for details.
- Multicultural awareness and able to work and thrive within a culturally diverse environment.
- Ability to work independently and has good initiative under dynamic environment.
- Self-motivated and energetic.
- Leads to constantly improve the guest and colleague service experience.
- Demonstrates sophistication, humbleness, personality, charisma, confidence, professional etiquette and competencies.

**Additional Information**
Benefits of Joining Raffles Hotel Singapore
- 5-day Work Week.
- Duty Meals are provided.
- Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
- Flexible Benefit - Dental/Optical/Vacation Expenses/Children’s Education.
- Medical and Wellness Benefit.
- Comprehensive Insurance Coverage.
- Local/Overseas Career Development & Growth Opportunities.
- Holistic Learning and Development Opportunities.