
Customer Service Executive Retail
2 weeks ago
**Location : Orchard**
**Industry : Retail**
**Time : 9:30am -6:30pm & 12:50-9:50pm**
**Benefits : Basic Salary + AWS + Variable bonuses**
Basically, your duties as **Customer Service Executive **are as follows:
a. Organize the customer service operation with customers’ satisfaction being priority; to maintain satisfactory relationship with customers and staff
b. Maintain Customer Service standards and procedures.
d. Ensure that the customers’ problems are attended to promptly and efficiently.
e. Attend to customers’ enquiries and follow-through with the necessary actions; handle customers’ feedback/ complaints effectively and efficiently.
f. Compile customer feedback and suggestions so as to improve and develop Service Standards.
g. Any other job-related duties assigned by the Company or your superior.
h. Experienced ex-cabin crews are welcome to apply
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