Technical Support Engineer

2 weeks ago

Singapore INNOVAX SYSTEMS PTE LTD Full time

**About the Company**

We are currently seeking Technical Support Engineer, based in Singapore to join our team as we expand our operations in the region. You will work with a passionate team of engineers to support and maintain next-generation cloud-based contact centre solution in the region. You should be a customer-focused, results-orientated individual that thrives in a fast-paced environment.

**Responsibilities**:

- Manages and monitors all installed systems and infrastructure for the organization.
- Assists in the coordination of various teams testing and evaluating for the development of design and its implementation of the best output.
- Ensures the highest level of systems and infrastructure availability.
- Assists in the coordination of various teams testing and evaluating for the development of design and its implementation of the best output.
- To diagnose and resolve the problem related to hardware, internal software, and system operation, security, availability, security, performance and connectivity.
- To assist in any other IT related activities as required.

**Qualifications and Skills**
- Good communication skills includin verbal, written and telephone etiquette
- Ability to interpret, analyze, troubleshoot and resolve technical issue skills.
- Organized and meticulous.
- Able to work independently with high level of initiative and willingness to learn.

**Education and Experience Requirements**
- Degree in Information Technology, Computer / Telecommunication Engineering or related field.
- Familiar with Windows and Linux operating system environment.

**Optional**
- Good understanding on AWS,Azure and GCP cloud technologies will be an added advantage.

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