
Studio Manager
3 days ago
**Position Overview**:
The Studio Manager (Manager) is responsible for the initial growth of a flagship studio, overseeing the day-to-day operations and supporting with business development initiatives. This role requires a strong passion for fitness, exceptional leadership and organisational skills, a creative and collaborative mindset, and the ability to create a positive and motivating environment for staff and members.
Key responsibilities include leading and developing the team, delivering exceptional customer service, driving membership growth, and maintaining a clean, safe, and welcoming facility.
The Manager is also responsible for managing staff, ensuring excellent customer service, driving membership growth, and maintaining a clean and safe facility. Formal brand training will be provided.
**Key Responsibilities Include**:
**1. Operational Management**:
- Oversee all aspects of the studio's operations, including scheduling, class set-up, trainer scheduling, facility maintenance, and equipment upkeep.
- Co-develop and enforce policies and procedures to ensure smooth and efficient operations.
- Monitor key performance indicators (KPIs) and implement strategies to optimise studio performance
**2. Business Development**:
- Ensure all enquiries are attended to promptly and professionally on all platforms
- Track all leads and implement a system to ensure effective conversion rates
- Promote and sell studio packages, programs and services
- Diligent promotion of all studio programs, services and products
- Meeting and exceeding all membership sales and performance targets
- Designing and executing sales and marketing initiatives and campaigns
- Design and execute member signup, retention and renewal strategies
- Working with collaborative brands where relevant
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